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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.1
1,153 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,153 reviews

September 30, 2024

I made an appointment for a recall, oil change & inspection. When I got there I was told they couldn't do the recall. The other work was done & was great. I was supposed to get a call the followi More

by jwilkinson6770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of who I dealt with except John.
September 29, 2024

The service men were very professional and helpful and kind .They use Uber for rides which is wonderful . More

by CHRISAPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

I brought my car in for an inspection (with an appointment) and it still somehow surprised them that I was coming in. After the inspection was complete, the tech let me know that I needed new brak More

by Lookalive07
Service Time
Recommend Dealer
No
Employees Worked With
No
September 28, 2024

Johnny was Excellent! . Courteous, pleasant, friendly. Work was done expeditiously. Was a pleasure to work with. More

by takimcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
September 28, 2024

Johnny was a great help, and everyone was so friendly and nice. A gentlemen even grabbed me a can of Diet Coke when I was short .50 cents for the vending machine! If it was easier to make an appointment and More

by vschell001
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny from the bronx?
September 28, 2024

Service advisor was very accommodating. He located a needed part from another dealer. This helped me to leave on time for a planned trip. Overall experience was great. More

by jrboyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

When purchased my vehicle I was promised life time oil change. Because of new ownership they stopped that. I use to get all my work done there. I wont step foot in there anymore. More

by ghorn38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Was lied to by the service manager Brad and no one has returned my many messages. More

by ldibiase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
September 26, 2024

I have been very pleased since I leased my jeep in 2002. The salesman was very professional and caring, and made sure everything ran smoothly More

by cmw41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Was unable to fix issue. Wanted to recharge for something already completed when it came in. More

by seana713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
2.0
This rating includes all reviews, with more weight given to recent reviews.
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