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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,153 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,153 reviews
October 11, 2024
The salesman was excellent and explained the repair very thoroughly. I appreciate the time he took to inform me. thoroughly. I appreciate the time he took to inform me. More
by joanne.hill
Verified CustomerEmployees Worked With
October 10, 2024
I had a great experience servicing my vehicle at the Vision Dodge Location! I would recommend highly! Vision Dodge Location! I would recommend highly! More
by Andrew
October 07, 2024
Had my oil changed Good customer service It was odd when my Jeep was ready, it was parked in the last row by the trees-#302 or 304 sign was still on rear view mirror, steering wheel, seat and floor pro when my Jeep was ready, it was parked in the last row by the trees-#302 or 304 sign was still on rear view mirror, steering wheel, seat and floor protectors were still on and Jeep smelled like burnt oil??? This was my 1st time paying for oil change. I bought out my lease. Very odd very strange. I won't go back More
by LADYBAKE07
Employees Worked With
October 06, 2024
Great service this was for a recall service. They arranged for a Uber ride. Made the whole ordeal comfortable. They arranged for a Uber ride. Made the whole ordeal comfortable. More
by SIZZLING70S
October 03, 2024
Worst service experience ever, no shuttle, broke exhaust pipe during recall for catalytic converter refused to fix, saw many bad reviews with similar experience, will never return to this dealership or any pipe during recall for catalytic converter refused to fix, saw many bad reviews with similar experience, will never return to this dealership or any Chrysler dealership. More
by cristoforogeraci
October 01, 2024
The issue was taken care of and fell under our extended coverage. Courteous attentive staff. coverage. Courteous attentive staff. More
by PROGALA
September 30, 2024
My auto technician Tim is excellent. He is professional, extremely knowledgeable and very customer oriented. He is an asset to the dealership and team. Truly appreciate the hard work he He is professional, extremely knowledgeable and very customer oriented. He is an asset to the dealership and team. Truly appreciate the hard work he does on our vehicles. More
by tbrown223
September 30, 2024
First rate service beginning with my initial call. JOHNNY in the service dept was outstanding. He was uplifting when I needed it. He kept me updated through out, phoning or texting every day . He is JOHNNY in the service dept was outstanding. He was uplifting when I needed it. He kept me updated through out, phoning or texting every day . He is certainly an asset to your organization and I will not hesitate to book future service needs at your shop. I received a level of service that's sadly lacking today. Johnny's attention will bring me back More
by Lloyd
Employees Worked With
JOHNNY
September 30, 2024
Service was great. There was a little mixup when I made my appt via the website. But Frank checked to see if a technician would be available. It took maybe a little mor There was a little mixup when I made my appt via the website. But Frank checked to see if a technician would be available. It took maybe a little more time than expected, but it was much more convenient than coming back at a later time. So I appreciated that. More
by Billmhs
