Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Vision, always a great experience! Bill Watt is the best! He is great to work with, thorough, knowledgeable and took the time to make sure I was comfortable with my choice. I had a grea Bill Watt is the best! He is great to work with, thorough, knowledgeable and took the time to make sure I was comfortable with my choice. I had a great experience 3 years ago with my purchase from Bill, so there was no question in my returning. Paul Scarpullo did a great job in walking me through the financial end of the deal, very patient and explained everything as we went through the process. I have been very pleased with the service department at Vision, John Snavely and Dan Pieters are super guys to deal with, always quality service with a smile! More
These folks go the extra mile!!! My interactions with Dan Edwards, John Schneider, Paul the Finance manager and others were smooth, friendly and comfortable experiences. They took my My interactions with Dan Edwards, John Schneider, Paul the Finance manager and others were smooth, friendly and comfortable experiences. They took my less than perfect credit and got me into a great vehicle that I'll be happy with for years to come. More
Test drive Very good people to work with. Although I didn't purchase the vehicle, I never felt pressured or rushed to make a decision. They have a very clean and Very good people to work with. Although I didn't purchase the vehicle, I never felt pressured or rushed to make a decision. They have a very clean and well kept, friendly environment. When I do finally decide to purchase my next vehicle, I will definitely be considering Vision Dodge. More
Excellent in every way! I wanted to give Amy Brown at Vision Dodge Chrysler Jeep a big shout of praise for her professionalism , promptness, personality, knowledge of the pro I wanted to give Amy Brown at Vision Dodge Chrysler Jeep a big shout of praise for her professionalism , promptness, personality, knowledge of the products, compassion and attention to detail and customer service. I was taken care of from the demo drive through the entire sales and delivery process with ease . She is a great negotiator, fair and considerate of me , the customer. My experience will be passed onto family and friends. Amy Brown knows how to treat a potential buyer and take care of any needs you ask. Thank you so much Suzette Lepper More
Wow! What a Great Deal! Just wanted to send a big shout out to the great folks at Vision Dodge. Thanks for giving me a great deal and putting me in my new car. Love, love, lo Just wanted to send a big shout out to the great folks at Vision Dodge. Thanks for giving me a great deal and putting me in my new car. Love, love, love my new car! Buying a car can be stressful, but the whole process went extremely smooth and there was no pressure or stress. Hats off to Jeff Fagen who put me at ease right from the start. He answered all of my questions and showed me all the information I needed to know and made my life so much easier. I will surely recommend Vision Dodge to any of my friends if they want a great price and FRIENDLY people to deal with. Can you see that big grin on my face… that’s a Vision grin!! More
Misleading letters I recently received a letter that I was qualified for a pull ahead lease termination to be put into the newest vehicle of the ram trucks.when I stoppe I recently received a letter that I was qualified for a pull ahead lease termination to be put into the newest vehicle of the ram trucks.when I stopped in I inquired about it and was told its to soon to terminate my lease and the letter also stated it would lower my payment long story short none of it was true even though they stated on the letter my current truck and payment addressed specifically for me. I have 3 leased vehicles that I did through vision I am very disappointed in the dishonesty and pretty sure I wont give them the time of day when my leases are up . if they really want to save a customer they will try to make it right. ggrasby@yahoo.com More
Lack luster I have used Vision Jeep for several years now because they do all of the recall work on my older jeep. Lately, almost every time that I have had the I have used Vision Jeep for several years now because they do all of the recall work on my older jeep. Lately, almost every time that I have had the vehicle in to them, I need to take it back a second time to have it re-done. I am wondering if the mechanics are rushed or don't have the time to do a good job. I also feel that they are over priced compared to other shops. The counter staff is fairly friendly, the courtesy drivers are great. I just think they do shoddy work behind the scenes. Look around for another place to take your vehicle if you can. More
vEry pleasant We have now for the 2nd time dealt with this dealership. That should tell you the whole picture. We are very satisfied with salesperson and the serv We have now for the 2nd time dealt with this dealership. That should tell you the whole picture. We are very satisfied with salesperson and the service center. More
Bring your buisness elsewhere, not honest, not reliable. I want to make sure no one purchases a vehicle from Vision Dodge/Jeep on Panorama. After purchasing a vehicle from them last spring, I had a piece l I want to make sure no one purchases a vehicle from Vision Dodge/Jeep on Panorama. After purchasing a vehicle from them last spring, I had a piece literally fall off the back suspension this week, they refused too fix it even though I have owned the truck for less than 6 months. It was conveniently not covered under the two warranty's I purchased either. I'm so disappointed since prior to buying I was reassured they wanted my repeat business and for me to tell everyone about my experience there. So I will; I now feel unsafe in a vehicle I spent close to 20K on, I feel lied to, and I feel like they only said what they needed to to make a sale. I guess your word means little these days. Please, if you're looking for a vehicle Rochester friends, please take your money and business elsewhere. More
Dave was absolutely amazing ; he was a huge assistance through every step of the process. I could not have asked for better sales representable. I have spoken with at least 10 di ; he was a huge assistance through every step of the process. I could not have asked for better sales representable. I have spoken with at least 10 different locations and I have not received better sales rep than this place. More