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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,201 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,201 reviews
April 01, 2025
Staff is a pleasure to deal with. This is the third vehicle I’ve purchased here and probably wouldn’t be my last. This is the third vehicle I’ve purchased here and probably wouldn’t be my last. More
by rehlinger401
Verified Customer
April 01, 2025
I was very happy with how quick it was to get my car back thank you thank you More
by courtneythomas9089
March 29, 2025
Zach was knowledgeable about the different car models we might want, and explained the differences clearly. He was clear on pricing, and on the advantages of leasing vs. buying. We were given a good deal an might want, and explained the differences clearly. He was clear on pricing, and on the advantages of leasing vs. buying. We were given a good deal and fair terms. Zach was well spoken, well groomed and well mannered More
by JAN25
Employees Worked With
Zach
March 27, 2025
Was quick process, no issues, was able to take car home same day. Will return for detailing promised. Overall was a good experience. Would buy again. same day. Will return for detailing promised. Overall was a good experience. Would buy again. More
by richb8620
Employees Worked With
Nicholas Venditti
March 25, 2025
offering "free" inspections and then always finding something to fail it for is pretty shady. fell for it 2 years in a row...I won't be back next year! something to fail it for is pretty shady. fell for it 2 years in a row...I won't be back next year! More
by joykravetz
Employees Worked With
Daniel
March 25, 2025
They did not fix my side lane management system. They reset it and said they couldn't find anything wrong with it. It worked for 4 days and stopped today. Obviously there is something wrong with it. They reset it and said they couldn't find anything wrong with it. It worked for 4 days and stopped today. Obviously there is something wrong with it. The rest of the service was good but now I have to bring the car back. More
by kbeaumont242
Employees Worked With
I don't know these people
March 23, 2025
So I have been using this service department for many years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and righ years. I called on a Friday to get my oil changed, tires rotated and I was having an issue with a tire losing air. I spoke to Joe in service and right off the bat, he was nice and courteous. I knew we would get along great. I asked for a date to drop off my truck for said services. He said we could make an appointment for a couple weeks out. Then he said well wait a minute, call me Saturday (the next day) and we will see if we can work you in!! So I did and got all my requested items addressed. Found I needed a patch in my tire and of other things he thought I would need going forward. Not pushy, not threatening, not trying to shove unnecessary services on me! I like that!! I definitely will continue my relationship with Joe and the outstanding group he works with!! Nothing but good coming out of that company!!! Oh and they were very careful with my 2021 Dodge Durango! Also everyone I dealt with was kind and courteous!! More
by TDargento
March 22, 2025
Called and set up an appointment for an oil change. Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they s Friendly and easy to do on the call. Actually talked to a real person. Dealership was great and staff was very friendly. Vehicle was done when they said it would be. I'm very happy with my experience at the dealership. More
by Russ
