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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.2
1,357 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,357 reviews

November 01, 2025

I made an appointment for 12:30, but didn't leave until 1:45, for an oil change. It shouldn't take that long with an appointment. More

by FMCKENNA
Recommend Dealer
Yes
Employees Worked With
Service dept
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November 01, 2025

The people were friendly. They listened to me. The finance guy explained the warranty in simple terms. I enjoyed the experience. I left feeling I was treated with respect and More

by FMCKENNA
Recommend Dealer
Yes
Employees Worked With
Edward Bradoc
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November 01, 2025

They are attentive, caring and doing whatever they can to help me with a year-old Wrangler that is constantly in their shop. More

by stephinny
Recommend Dealer
Yes
Employees Worked With
Ron and Louis and Will and Brendan
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November 01, 2025

Negotiations to the deal we wanted. Ended very satisfactory Excellent throughout including finance person Aaron Michael More

by MDSIRACUSE
Recommend Dealer
Yes
Employees Worked With
Sway
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October 31, 2025

Ron is very honest, straightforward, and fair. I will always trust him to take care of my Jeep!! More

by DOWEH98
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
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October 30, 2025

The dealership was nice and the staff was professional. I would recommend this dealership in the future. More

by CATALFAMO777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Venditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Wallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 27, 2025

Service crew was professional, pleasant, polite and attended to the car promptly with perfection. They answered my questions fully too! More

by mnomvuyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2025

My service was complete and on time. I’m very disappointed, however, that my free oil change punch card is no longer being honored. I’ve bought 2 new vehicles at this dealership & will t More

by JJHEDLER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Vision Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 26, 2025

The problem was fixed but never called me when it was done I had to reach out to see if it was done. More

by AMANDALYN1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt R.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

October 25, 2025

Exceptional service! Quoted right on, clear explanation of needs. Everyone friendly... Jeep running great ready for winter. Thank you Luis! More

by Jeanettecooper4332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Oct 28, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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