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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
3.9
591 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 591 reviews

June 05, 2024

Everyone I dealt with was great especially Jake Blackburn salesman! I will recommend Vision to family and friends. More

by kathypellicano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Pappert and Jake Blackburn
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June 05, 2024

Always efficient, personable and professional. Always concerned about the safety and performance of my vehicle. More

by CDENNISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2024

Made you feel like family. Joe was the reason I bought the Buick. I came in for service to my Yukon. I was just killing time. He treated me like a valued customer. I was sold a More

by Michaelpwarter49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Knight, Joe
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June 04, 2024

Very friendly efficient. Quick repair time. Same day. Knew the problem quickly. Also right after first try fixing problem. More

by androbichpdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

I didn't need an appointment for my NY inspection, and it was free!! EXCELLENT service. More

by SUEATHOME11
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

I have had my Encore since 2016 and only have had it serviced at Vision Buick. They have always taken good care of my car. Never do anything unnecessary. Very courteous and caring staff. More

by BFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2024

They lie, they tell you they’re going to do something and they don’t do it. I will never buy a vehicle out there again. It doesn’t matter where you go. You always get screwed. But at least I know where not t More

by gkilpatrick92
Recommend Dealer
No
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024

I had an awful time. Communication was terrible after the purchase was finished. I’m the end, a few redeeming things occurred and finance was kind and apologetic. Not More

by PDERLETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan F.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : These were not the people I worked with so these do not reflect the stars to these individuals, I’m sorry to those on here.
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May 31, 2024

Can't fix a simple problem after 15 hours in the shop . Still not fixed. More

by 03rleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024

Once again the service team did an excellent job getting me and my vehicle tak en care of. I got an appointment on a days notice for a tire repair and was in and out quickly with excellent results! More

by Tango22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Cappucci,Luis Gonzalez
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