Kathryn Roach
Kathryn Roach at Vision Buick GMC

Kathryn Roach

Service Advisor

Vision Buick GMC

800 Panorama Trail
Rochester, NY 14625

4.4
5 Reviews
4.4

5 Reviews

Write a Review

5 Reviews of Kathryn Roach

August 29, 2026

Dealership Rating
Employee Rating

I am very grateful to Scott and the team for helping me correct some issues. More

by mmmcun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 27, 2026

Dealership Rating
Employee Rating

This particular dealership met all of the requested information about a vehicle that I wanted to purchase. More

by MRCALIPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 24, 2026

Dealership Rating
Employee Rating

Everytime I drop the car off something isn't fixed right & have to go back multiple times for the same issue. More

by MeliBx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donna Kay Ennis

Aug 25, 2026

Vision Buick GMC responded

We're sorry for the repeated issues with your vehicle. Please email us at socialNYRG@visionauto.com with your contact info so our management can follow up. We aim to provide dependable service and appreciate your patience.

July 31, 2026

Dealership Rating
Employee Rating

Worked with Joseph Knight to get the best option. Joseph had many options to choose from and very informative. More

by wcmurphy81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 30, 2026

Dealership Rating
Employee Rating

They treat you great from beginning to end when purchasing a new vehicle. They’ll work your schedule to ensure that your vehicle has been properly insured. More

by MRCALIPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Couture, Frank Torres

Aug 04, 2026

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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