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Frank Torres
Frank Torres at Vision Buick GMC

Frank Torres

Service Advisor

Vision Buick GMC

800 Panorama Trail
Rochester, NY 14625

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4 Reviews
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4 Reviews

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4 Reviews of Frank Torres

August 29, 2026

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Employee Rating

I am very grateful to Scott and the team for helping me correct some issues. More

by mmmcun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Pappert, Scott Couture, Donna Kay Ennis, Kathryn Roach

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Aug 31, 2026

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 27, 2026

Dealership Rating
Employee Rating

This particular dealership met all of the requested information about a vehicle that I wanted to purchase. More

by MRCALIPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Pappert, Nikko Salce, Scott Couture, Donna Kay Ennis, Kathryn Roach , Phil Pitts

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Aug 27, 2026

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 31, 2026

Dealership Rating
Employee Rating

Worked with Joseph Knight to get the best option. Joseph had many options to choose from and very informative. More

by wcmurphy81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scot Heister, Eric Pappert, Scott Couture, Joseph Knight, Donna Kay Ennis, Kathryn Roach

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Aug 04, 2026

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 30, 2026

Dealership Rating
Employee Rating

They treat you great from beginning to end when purchasing a new vehicle. They’ll work your schedule to ensure that your vehicle has been properly insured. More

by MRCALIPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Couture, Kathryn Roach

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Aug 04, 2026

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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