Victory Commercial Sales
Calera, AL
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417 Reviews of Victory Commercial Sales
They were very helpful, polite, and very informative. Most dealers are no where nearly personal. I really like dealing with everyone there. I had to have a rental car and they had it ready for me as so Most dealers are no where nearly personal. I really like dealing with everyone there. I had to have a rental car and they had it ready for me as soon as I needed it and there was no waiting. They treated me very special and I appreciated that very much! More
Paul the service advisor was great, I was on vacation when my Trailblazer had a small problem. Paul got right on the problem and told me what was wrong with my truck and how much it would be. Thanks alot when my Trailblazer had a small problem. Paul got right on the problem and told me what was wrong with my truck and how much it would be. Thanks alot Paul and service person who worked on my truck. We all at GM are work hard everyday to make the worlds best vehicles. So we need our service departments to help us when the small things come up. Fidel Waters. More
Russell was super helpful with the repairs that were made to my vehicle today, April 21, 2011. I had a problem with the liftgate, ya'll had the parts and he got someone right on it. They also were able to to my vehicle today, April 21, 2011. I had a problem with the liftgate, ya'll had the parts and he got someone right on it. They also were able to close out one of the recalls on the vehicle, the windshield wiper heated reservoir was removed. I was very impressed and will definitely be back. Russell did a GREAT JOB! Thanks!! More
Our family was driving back from Mobile to Huntsville on a Sunday night. Got as far as Alabaster and the coolant emptied in a parking lot. Thought I could limp back by refilling, but what I put in ran out a Sunday night. Got as far as Alabaster and the coolant emptied in a parking lot. Thought I could limp back by refilling, but what I put in ran out. Luckily had family nearby that could lend a car to get us home. Left the car. Called Victory the next morning, hoping something could be done without me driving 2 hours back down. Got Paul Deerman. He gave me a number for a local towing company and took all my information. Once it got to Victory, I got an email from Paul letting me know. Paul kept me up to date during the process, knowing I was 2 hours away. Turned out to be a broken water pump, he got the parts, got it fixed, kept me updated. When he was sure everything was fixed, he had me come down, met me when I got there, went over what was done, and got me back on my way. More
We provided the above rating based on the following: We provided the above rating based on the following: Focus on providing great customer service, follow-up was timely and value-added, ensured full un We provided the above rating based on the following: Focus on providing great customer service, follow-up was timely and value-added, ensured full understanding of customer needs/desires/expectations and then delivered on those things, and ensured efficient closing process (paperwork was ready to go, requiring minimum time from start to finish on pickup day) More
I had a wonderful experience buying a car from Mike and Mary. Mary was our first contact with the dealership. She was very nice and helpful. The SUV we chose was damaged on the lot the day before we were t Mary. Mary was our first contact with the dealership. She was very nice and helpful. The SUV we chose was damaged on the lot the day before we were to come to test drive and purchase. Mary called and even sent a picture to us so we could decide if we wanted to make the 3 hour trip. When we decided to wait till the SUV was fixed, Mary kept us informed on the progress. We came the day the SUV was finished and was greeted with a warm welcome. The receptionist was very nice and was great with my toddler. We soon met Mike and got to drive our SUV. Mike was very informative and courteous. He took us for a drive and showed us the nice city. Mike was very helpful in getting the paperwork filled out and processed. Mike had the SUV cleaned one last time before we left which is going the extra mile. Mike has called since to check on us and make sure all is well. I have already recommended Victory GMC Truck to a friend and will continue to tell people of the experience I had with Mike and Mary. Would rate Victory an A+++++!!! Thanks Dawn Newton and Joel Wray More
This is the second vehicle I have purchased from Victory GMC. I found their selection was what I was looking for and their price is very competetive compared to other dealers. The salesman Mr. Cash has be GMC. I found their selection was what I was looking for and their price is very competetive compared to other dealers. The salesman Mr. Cash has been good to work with, that is why I purchased a second vehicle from that location. More
I had a very pleasant expirence at victory GMC. Dustin was very friendly and helpful. All the peole at the dealership were verynice. They made me feel welcome and at home from the moment I walked in the d was very friendly and helpful. All the peole at the dealership were verynice. They made me feel welcome and at home from the moment I walked in the door till the end. I would never buy a car from someone I couldn't trust, but I felt like I could trust them. More
Our experience with Victory was a great one. We already have one car and found ourselves in need of another one. When thought about who to go to and Victory was our #1 choice. The sales person Nate was p have one car and found ourselves in need of another one. When thought about who to go to and Victory was our #1 choice. The sales person Nate was patient with us and very informative on the stock, he kept giving us options until we found the perfect fit that was in our budget. We are very please with all aspects of the sale and look forward to the day we can purchase a new vehicle for Victory. We would most definitely refer our family and friends. More
My only complaint...........grease on the driver's door near the handle and gear shift and the car spelled so strongly of maybe nitrogen or?????????? It took about a mile before the inside of the car aire near the handle and gear shift and the car spelled so strongly of maybe nitrogen or?????????? It took about a mile before the inside of the car aired out. Otherwise great service department and patient and helpful even when short staffed. More