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Victory Commercial Sales

Calera, AL

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417 Reviews

1150 George Roy Parkway - Suite A

Calera, AL

35040

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417 Reviews of Victory Commercial Sales

March 09, 2011

Mr. Payne did a great job, and always helps us find the trucks we need in a timely manner. We always receive excellent customer service at Victory. We will continue to use them to purchase new and use ve More

by cwdrilling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Payne, Jerry Payne
March 08, 2011

After having recently totalled my pickup, I was searching for a replacement. I searched the internet for something as far away as Nebraska. One of the pickups that I found was at Victory, a used F-150. I was More

by delerew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mayhan
Mar 09, 2011 -

Victory Commercial Sales responded

Thanks for coming to Victory GMC as your dealership of choice to replace your truck. We appreciate your feedback and hope that other customers give us a try for themselves based on your review. We look forward to seeing you soon.

March 07, 2011

My wife and I found Victory online and began our search for a vehicle. The staff at Victory worked with us for a number of days trying to find the best vehicle for our needs. We drove 3 1/2 hours to purc More

by mikecbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Yoder and Mike Mayhan, Kari Yoder
Mar 16, 2011 -

Victory Commercial Sales responded

On behalf of everyone here at Victory we are so pleased that we were able to help you and your wife find a car. We appreciate that you made the drive out to see us and we look forward to working with you again soon.

March 07, 2011

I recently visited Victory GMC for new brakes front and rear on my truck. I paid a little over a grand and my truck was worse when I left than when I dropped it off. My brakes shake and my parking brake di More

by ryanlogan61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenny Allen
Mar 14, 2011 -

Victory Commercial Sales responded

Thank you for taking the time to write a review about your experience with us. You have been a long time customer of the service department and I'm sorry to hear that you were disappointed with your recent visit to our service department. All work done at Victory GMC has a full parts and labor warranty that we stand behind and we have reached out offering to remedy the situation with you under this warranty. We pride ourselves on providing excellent service to our customers and want to ensure that all work meets our quality standards. If you change your mind, please feel free to contact me anytime. Sincerely, Dan Ellsworth Service & Parts Manager Victory GMC Trucks Direct # 205-378-1480 dellsworth@victorygm.com

March 05, 2011

I went into Victory not expecting much, but boy was I wrong. Mike was a pleasure to work with, and the selection of vehicles was outstanding. You're not going to be able to find a better dealership in Al More

by mmitche8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mayhem
Mar 07, 2011 -

Victory Commercial Sales responded

Thanks for writing a review mmitche8. We're glad you had a great experience working with Mike and we look forward to seeing you again soon.

March 04, 2011

I was very pleased with the overall experience of my purchase. My salesman was very helpful and courteous as was the other staff menbers. My only glitch was that I was told that a discount was availab More

by Jerry Shadrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cash
February 23, 2011

The car deal was fine, no problems. After the sale where I was promised the Onstar and XM radio would be working, they didn't. It required a 3 hour stint in the service department to get Onstar working and More

by cwperry1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Cash
Mar 02, 2011 -

Victory Commercial Sales responded

Dear Mr. Perry, Thank you for taking the time to write a review and notify us to your concerns. Please accept our apologies for the issues concerning the delayed setup of your OnStar/XM service. We had some challenges surrounding the set up process and were in constant contact with OnStar/XM regarding an activation code that needed to be refreshed, but unfortunately it was not as fast as we would have hoped. We understand both services are working in your vehicle now and I invite you to contact me directly if you have any additional concerns. Again, thank you for alerting us of your concerns and I hope we'll see you again soon. Sincerely, Breck Dillard Executive Manager Victory GMC Trucks, Inc. 1150 George Roy Parkway Calera, Alabama 35040 Phone 205-664-0046 Ext 115 bdillard@victorygm.com

February 21, 2011

They were very thoughtful and even had a someone take me home and pick me up when my car was completed. Could not have been happier!!! Will use again and recommend. Everyone was thoughtful and explained eve More

by jtubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell, Kenny
February 20, 2011

Nathaniel worked very hard to find me the truck I wanted. Although a couple of dealer transfers fell through, Nathaniel stayed the course and found me the perfect truck. He was completely professional ever More

by Mleemlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel smith
February 19, 2011

We had a very good experience at Victory while shopping for a new car. We worked with Mike Mahan and also spent time with the Executive Manager, Breck Dillard, and both men were friendly, informative, and More

by Ann Kaiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayhan, Breck Dillard
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