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Victorville Motors

Victorville, CA

4.7
165 Reviews

14617 Civic Dr

Victorville, CA

92394

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165 Reviews of Victorville Motors

August 09, 2022

I keep calling no one answers. My 2020 Renegade jus stopped coming on since Sat. Its stuck in my garage and i cant go anywhere dont know if i should just have it towed to them. Its More

by ginajackson7491
Recommend Dealer
No
Employees Worked With
N/A
Aug 09, 2022 -

ginajackson7491 responded

Another day of calling to see if my car that is under 30,000 miles and is under factory warranty can be towed over to them for not starting but these people will not answer me. It hasnt started since Saturday and now its 7pm Tuesday night.

Aug 10, 2022 -

Victorville Motors responded

Thank you for bringing this to our attention, and we apologize for the inconvenience that this has caused. Please send us the best way to contact you so we can get this situation resolved. Thank you.

July 26, 2022

The hospitality was great the We're very nice I would recommend to anybody that goes in there and has a ram or Dodge More

by Iruvalcava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celena
Jul 26, 2022 -

Iruvalcava responded

The hospitality was great the We're very nice I would  recommend to anybody that goes in there and has a ram or Dodge

Jul 26, 2022 -

Victorville Motors responded

Providing 5-star service is our top priority and we're very happy to see you receive just that. Thanks for choosing us here for your service needs. We hope your RAM Truck is treating you well and we can't wait to serve you again very soon.

Jul 27, 2022 -

Iruvalcava responded

The dealership has very good hospitality And will recommend anybody to go there that has a ram Dodge or any other car

July 22, 2022

Very friendly good sale. They go out there way to help you. This my 2nd truck I purchased from them. Thank you guys More

by Frankie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach
Jul 25, 2022 -

Victorville Motors responded

Thank you for being part of our Victorville Motors Family, Frankie. We're very lucky to have you as a loyal customer and we're happy to see you had another great truck-buying experience. We hope your new ride is treating you well thus far and we look forward to continuing to work together for many more years to come.

June 29, 2022

Great customer service! From purchase to maintenance, Victorville Motors is the best dealership I have ever dealt with, anywhere! Clean, efficient, friendly, knowledgeable a More

by Paz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 01, 2022 -

Victorville Motors responded

Paz, it's a team effort here and we're so happy to see you receive top-notch service from both our sales and service teams. Thank you for this outstanding review and we hope your Jeep is treating you well. Can't wait to see you here at your next service visit.

May 30, 2022

Dave Thornton was great to work with. He kept me up to date with the timing of the shipping. More

by Heity619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thornton
May 31, 2022 -

Victorville Motors responded

We're pleased to see you received quality service and communication from Dave and we appreciate you choosing us here for your vehicle needs. We hope your RAM Truck is treating you well and should you ever need anything, please don't hesitate to let us or Dave know. You're family now.

May 24, 2022

I made an appointment 2 days before… I went in… it was so quick. Everyone was so friendly. Celene got me checked in and my car taken back within minutes. She said it would be about 45 minutes… and I think in More

by Monique.johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celene and I can’t remember the guy who checked me out
May 25, 2022 -

Victorville Motors responded

Monique, we couldn't be happier to see Celene and our team got you in and out and back on the road in no time. We're glad you're loving your vehicle and the level of service you're receiving. Thanks so much for this 5-star review and we can't wait to see you here at your next service visit. Hope all is well.

May 02, 2022

I had a great experience at this dealership. I would recommend the MOPAR extended warranty. More

by LMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
May 03, 2022 -

Victorville Motors responded

We always want our customers to drive home satisfied and we're very happy to see that's exactly what happened. Thank you for choosing us here for all of your service needs and we look forward to seeing you at your next visit. Hope all is well.

April 26, 2022

Great experience. The dealer kept me informed of the progress and when it was complete. More

by Sanchez93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Apr 27, 2022 -

Victorville Motors responded

We're very happy to see our team provided you with great service and communication during your visit. We hope your Jeep's running like new now and we can't wait to work together again in the near future.

April 26, 2022

Best experience possible. I was treated like family right off the bat. I was kept informed during the entire process for ordering my 2022 Jeep Renegade. I was kept in the l More

by Ghost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben, Julian, Dianne, Brian.
Apr 27, 2022 -

Victorville Motors responded

You are family and we're happy to see our team did a great job keeping you updated on the status of your new Renegade. We're glad you're loving your new Jeep thus far and we appreciate you sharing your experience. Please don't hesitate to let us know should you need anything. We're always happy to help.

March 31, 2022

Easy to deal with and a smooth transaction. No pressure and worked hard to make the deal happen. More

by Carts.sj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hornsby / Jay Jeffress
Apr 01, 2022 -

Victorville Motors responded

Carts, congrats on your new RAM Truck and welcome to the family. We're extremely pleased to see our team made you feel comfortable throughout the truck-buying process and you drove home happy. Thank you for sharing your experience and we hope to see you here at your first service visit.

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