Victorville Motors

This dealership will damage your car, not take responsibility over the damage they are fruads they also will not call you keep your car for a month and expect you to pay for rental when they don’t responsibility over the damage they are fruads they also will not call you keep your car for a month and expect you to pay for rental when they don’t even work on your car it just sits there they also don’t know how to follow their own brands ev charging guidelines 3 weeks not even put on a charger More

I made an appointment with the dealership for July 27. The tech told me 3-4 days for diagnosing the issues. 7 days later I called and the person answering the phone was not interested in assisting me. The tech told me 3-4 days for diagnosing the issues. 7 days later I called and the person answering the phone was not interested in assisting me. Told me it had not been assigned to a tech yet and she didn't know when that was going to happen. I left a message with Jeff Meyers and asked him to return my call on my cell phone. He never called me back. Very disappointed with the lack of service. Doesn't make any sense. More

Start with Sales, I have tried to purchase 5 different cars from these people, and they were more than happy to let me leave. One sales guys said they get enough business they don't need mine. Wrangler, C cars from these people, and they were more than happy to let me leave. One sales guys said they get enough business they don't need mine. Wrangler, Charger, Ram 1500, Cherokee, and a Grand Cherokee, all deals that went down the hill. I am glad I went down, we were treated with respect and got a great deal. NOW SERVICE, PLAIN AND SIMPLE THEY WILL NOT HONOR SEVICE AGREEMENT FROM THE MANUFACTURE. Talked to customer care and they said if I wanted to get a loaner, as promised by contract, I would have to go somewhere else. So I scheduled the repairs in Ontario and they were happy to help. As far as I'm concerned there is NO JEEP DODGE DEALER IN THE HIGH DESERT. Go to Ontario. go to Moss Bro's in San Bernardino you will be happy you did. More

WOW!! I sure wish I read all the reviews prior to contacting this dealer. Like many of you here I'm not happy with this dealer. We saw a vehicle we wanted to purchase and verified was on the lot. We contacting this dealer. Like many of you here I'm not happy with this dealer. We saw a vehicle we wanted to purchase and verified was on the lot. We completed the online application as instructed and drove straight to the dealer. Just before we arrived to the lot, the vehicle was sold from underneath us. Not happy with the dealership with this type of selling tactic. Now the dealer continues to contact us daily trying to get us into another car, however, we already purchased elsewhere and are happy with the other dealer. In the future I will do a better job researching and reading reviews. I do not recommend this dealer as a result. More

New 2019 Dodge Charger with severe audio defect. Dealer refuses fix even under warranty. Dealer excuse is all like vehicles have the same issue. Make sure you review the documentation you receive as the th refuses fix even under warranty. Dealer excuse is all like vehicles have the same issue. Make sure you review the documentation you receive as the they seem to downplay issues. More

Mr smilen decided to get on the Victorville motors website and lie! I have proof that he is lying and photos of the car. Don't shop at Victorville motors!! website and lie! I have proof that he is lying and photos of the car. Don't shop at Victorville motors!! More

This is by far the most unprofessional place of This is by far the most unprofessional place of business it's quite sickening. My fiance and I went in to lease a car and which they pressured us This is by far the most unprofessional place of business it's quite sickening. My fiance and I went in to lease a car and which they pressured us into buying a car. While purchasing the car cash money they proceeded to tell us that the car was never in accident and even gave us a contract stating that and the car fax. Not even three days later while driving down the highway the whole bumper of the car flew off!! Almost hitting the car behind us. Thank God it did not hit anyone. They wanted us to risk our lives on the highway and get the bumper. We then proceeded to take the car into them and Jeff Smiling stated they would not help us because out of 20 years he has never had issues with his car sales.. We then took the cars to collion repair companies. Every collision and body shop we went to said Jeff smiling was lying that they knew the car had been in an accident they said they had painted over the bumper sanded it out and primed it they showed us everything that was wrong with the car which I will be posting the pictures. I then went back with all of these printed facts and all he wanted to offer was 500 hundred dollars if I went to his shop and paid the remaining 1900 to fix my bumper. I asked Jeff smiling so even though you lied and said this car has never been in an accident you're still going to make me pay I haven't even had this car for over a week he proceeded to say yes and laugh. I am now paying to have my bumper fixedfixed through a different collision shop. This man is unprofessional and a definite liar. You think you would be treated better after you spend thousands of dollars for something you thought was reliable and find out it's been in a wreck. I never been so disappointed in my life. If I were any of you I would not buy from this dealership they are about them and them only!! More

Took my Jeep in to get the rear defroster repaired. They gave me a rental and everything seemed awesome. When I got my Jeep back, I noticed they replaced the entire back window. Noticed right away that my gave me a rental and everything seemed awesome. When I got my Jeep back, I noticed they replaced the entire back window. Noticed right away that my Jeep was more noisy than normal. Upon inspection of the back window, I noticed they didn't replace the back window seal. I called the dealer and they had me bring it in for the manager to look at. They told me they would get back to me within the week. Well, I received a phone call stating they would replace the seal for $140 but would not charge me for labor. Really?? Ended up getting the replacement seal online for $29.99 and took me about 5 minutes to install it. They really need to work on their customer service skills. I will never buy another car from them again More