Victorville Chevrolet

I have always used the dealerships for my oil changes and have never paid more than one hundred dollars. My local dealership only charges me around eighty six dollars. Victorville Chevrolet charged me 175.00 have never paid more than one hundred dollars. My local dealership only charges me around eighty six dollars. Victorville Chevrolet charged me 175.00 for the same oil change, when I asked why I was told blame the state of California. Never again!!! More

I am a return customer guess I have purchased 15 cars from the these folks, this was different time I have ever had. My sales person was Kayla and she was the greatest ever, This review could go on for from the these folks, this was different time I have ever had. My sales person was Kayla and she was the greatest ever, This review could go on for a while but the dealership did a amazing job moving things around to make me happy on my purchase. Both me and the dealership had to give and take to make it work which it did . I very happy with my new Trail Boss except one thing I went over the truck except the fog light.. there are none I was told there were but nope. I purchased a set and was ok with that but the bill of installing us 600 plus, guess they will sit on the shelf for awhile. Will I go back and send my friends there, xxxx YES. Johnny More

Left car smelling like gas and carb cleaner inside, told them brakes grinding they said they're ok till next oil change,definitely a tactic to cause your rotors to go bad to charge you more money, I paid 10 them brakes grinding they said they're ok till next oil change,definitely a tactic to cause your rotors to go bad to charge you more money, I paid 100 more than I should have at a dealer, I can get rotors and pads for 70 and do it myself next time, charged me 500 for oil and front brakes, was quoted 300 for front brakes before rotors were bad then was gonna charge me 700 till I complained they wanted me to ruin rotors first, I suggest firing the technician, to the new owner your gonna go down hill fast if you don't shape up, do onto others as you want done to your self, bad xxxx goes both ways be careful. More

For the record getting service under new Chevrolet ownership has not been enjoyable. I feel I was price gouged for work recently. Plus the vehicle still has issues. If not for an excellent service rep ownership has not been enjoyable. I feel I was price gouged for work recently. Plus the vehicle still has issues. If not for an excellent service rep (Mr. David Lam) I would have considered litigation. I have been a customer for over ten years. I even bought my Tahoe from the last owner under the guise of Rancho Chevrolet. At any rate been asking around to all my Chevy buddies & been reading reviews online. Honestly I do not want to get entangled with an unethical car dealership. I'll probably buy my next Chevy down the hill. Thank you for reaching out. But I'm too old to get myself into an unhealthy relationship with any business that cannot offer quality in customer servicing & customer satisfaction. More

Do NOT take your car here because it is "Chevrolet" and you think they will be better because they mostly work "Chevrolet". You will have better luck taking it to another dealer up here. This is by far th you think they will be better because they mostly work "Chevrolet". You will have better luck taking it to another dealer up here. This is by far the Worst Place in the High Desert for anything car related. The worst mechanics and rudest reps. The new management is even worse than the last. All the bad reviews are 100% accurate. I was with this place for over 10 years, Always gave them the benefit of the doubt, well shame on me. If you value your money, and your self , do NOT go here. They are NICE before you give them money, but very COLD after they have taken all your money. Do not trust the "Chevrolet" logo here, it is just another corrupt, petty, low life mechanic shop. To finalize, the MANAGER is a BABY!, he will NOT talk to you directly , just push you off to underlings to avoid any inconveniences in his life. Do not make the same mistake I made :( More

Terrible service from the service department. NO RENTAL CARS! Even if your car is brand new and in for service. Don’t look for help from the service manager, he is A LIAR! Condescending and rude. Had to go CARS! Even if your car is brand new and in for service. Don’t look for help from the service manager, he is A LIAR! Condescending and rude. Had to go completely Karen on him to even get my one year old car fixed that was in for the same thing twice. DO NOT RECOMMEND THIS DEALERSHIP! Go down the hill to get quality service. More

Purchased a 2020 Silverado trail Boss. When the truck was presented to us it was dirty inside and out. I demanded another wash but I was told it would have to be at another time. The sales person didn’t take presented to us it was dirty inside and out. I demanded another wash but I was told it would have to be at another time. The sales person didn’t take the time to show me how to use any of the features 4x4,towing etc. It’s been 2 months and not a call asking how’s the truck or if we have any questions. After purchasing a $52k truck maybe you should keep good relationships with your customers. For my next vehicle I will be taking my business elsewhere!! More

Great service , professional and caring. They try their best to work with me and helped as much as possible to help us química for the car we wanted.. best to work with me and helped as much as possible to help us química for the car we wanted.. More