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Victorville Chevrolet
Victorville, CA
128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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128 Reviews of Victorville Chevrolet
July 30, 2019
Head gasket replacement Took my truck in for service and service estimated 3-4 days. I did not receive my truck back until going into week 5. Poor communication by service de Took my truck in for service and service estimated 3-4 days. I did not receive my truck back until going into week 5. Poor communication by service department. No reasonable conclusion until I talked to the owner. The owner seemed genuinely concerned. Service department did three services that I did not authorize, 1. Oil change (I change the oil myself - oil life still reads 76%) 2. Air filter (I do myself) 3. Timing belt Also, if the technician would have recommended a timing belt change, I would have authorized the service. The technician did recommend the expansion tank to be changed, I authorized that service. Lastly, I did not answer the question to recommend this dealer. I would recommend this dealer due to the genuine concern of the owner. More
by VR60
Employees Worked With
Jacob Soares
July 27, 2019
Best dealer Jonathon Adams took really good care of me an made sure my family was safe . Made it to are location and enjoy are vacation . Thank you for having an Jonathon Adams took really good care of me an made sure my family was safe . Made it to are location and enjoy are vacation . Thank you for having an excellent team . They were able to fix the problem on my 2014 Silverado . Ones again thank you . More
by Jose8946
Employees Worked With
Jonathon Adams
July 27, 2019
Horrible service department Two years after we purchased our Volt it started having major problems. They had our car for 2 weeks and never gave us the loaner vehicle our extended Two years after we purchased our Volt it started having major problems. They had our car for 2 weeks and never gave us the loaner vehicle our extended warranty (which we also purchased from them) covers. Two days later, the car broke down again. We contacted service for assistance and our calls were not returned. We contacted the GM, Jason, and he said he would look into the situation but never contacted us again. Fortunately, we took the vehicle to Covina Chevrolet. They actually fixed our car, gave us a loaner and only charged us $100. More
by JulieJ
Employees Worked With
Chuck Williams, Jack M and Jason Wilkins
July 25, 2019
Great experience Had a good experience at this dealership. Ezra and Oscar were very helpful and made my first car purchase a very simple and easy encounter Had a good experience at this dealership. Ezra and Oscar were very helpful and made my first car purchase a very simple and easy encounter More
by Bianca24
Employees Worked With
Ezra and Oscar
July 24, 2019
Extremely helpful Robert was so much help and he answered any questions or doubts I had. He made sure I was updated with my vehicle and made sure I knew exactly what th Robert was so much help and he answered any questions or doubts I had. He made sure I was updated with my vehicle and made sure I knew exactly what they were doing. More
by noemif4494.
Employees Worked With
Robert over in servicing
July 20, 2019
Service Great service Andrew called when it was ready. Less than 2 hrs. Jacob personally went out to pull my truck up so I did not have to wait Great service Andrew called when it was ready. Less than 2 hrs. Jacob personally went out to pull my truck up so I did not have to wait More
by Mark 60
Employees Worked With
Jacob Soares
July 06, 2019
Excellent Customer Service They went above and beyond for me when taking my Cadillac in for a simple oil change. Overlooking the car they noticed a scratch on my passenger doo They went above and beyond for me when taking my Cadillac in for a simple oil change. Overlooking the car they noticed a scratch on my passenger door and Joanne offered to have their service department wash my car and buff out the scratch as a courtesy. The willingness to do something above the normal service is very much appreciated. I will continue to have my services done at Victorville Chevrolet ! More
by Sandy G
Employees Worked With
Joann Macaluso
July 05, 2019
Customer Service Joann M is awesome. I love 🥰her. She always have excellent Customer Service. Thank you beautiful Ms. J. Not relating to Joann, The oil change a Joann M is awesome. I love 🥰her. She always have excellent Customer Service. Thank you beautiful Ms. J. Not relating to Joann, The oil change amount went up. I think that is a bit to much $77 from paying $52 or less. More coupons needs to be sent out. More
by Aj
Employees Worked With
Robert Khoury
