Victorville Chevrolet

Service review Called for a service appointment yesterday morning. I was surprised and happy there were same day appointments available. Service was completed in l Called for a service appointment yesterday morning. I was surprised and happy there were same day appointments available. Service was completed in less than 1 hour. Thanks . More

Great service The service department was a good experience. All staff were very kind. They offered the shuttle service if I wanted to go somewhere while I waited. C The service department was a good experience. All staff were very kind. They offered the shuttle service if I wanted to go somewhere while I waited. Communication was good. They called me when my car was done. More

Service Under new ownership I’ve had the best experience sense 1997. Everyone was very friendly and helpful. From service to parts and the mechanics. I would Under new ownership I’ve had the best experience sense 1997. Everyone was very friendly and helpful. From service to parts and the mechanics. I would refer family and friends. More

Great experience They were extremely helpful and made my car buying experience so enjoyable I would recommend to all my friends and family for all car needs They were extremely helpful and made my car buying experience so enjoyable I would recommend to all my friends and family for all car needs More

Vehicle list engine pieer My vehicle lost engine power going up Cajon Pass.. On Star directed me to Victorville Chevrolet... They were able to repair it and I was able to conti My vehicle lost engine power going up Cajon Pass.. On Star directed me to Victorville Chevrolet... They were able to repair it and I was able to continue my trip to AZ. I was very pleased with Brittney.. she kept me informed as the repair was a timely process... Very clean and friendly dealership. More

Quicker than expected Dropped my car off, at 8:00am, for the check engine light diagnostics and it was done with repair completed by 12:30pm. Quicker than expected. Dropped my car off, at 8:00am, for the check engine light diagnostics and it was done with repair completed by 12:30pm. Quicker than expected. More

Service I have been using this dealership for 5 years. I had some rough spots. They were when I was dealing with someone other than Joann. Joanne takes pri I have been using this dealership for 5 years. I had some rough spots. They were when I was dealing with someone other than Joann. Joanne takes pride in her work and in her customer satisfaction. She doesn’t promise something she cannot deliver. She is an asset to your organization. I know she is new to you as new owners but her customer service is the reason I come back and I’m sure I’m not the only one More

A great little dealership This dealership was a little out-of-the-way for me, but WOW was it worth it! I worked with Nicholas and Oscar in internet sales. They were very upfro This dealership was a little out-of-the-way for me, but WOW was it worth it! I worked with Nicholas and Oscar in internet sales. They were very upfront, I asked for an out the door price and they gave it to me with no hesitation. There were no hidden fees, their offer was The price of the car plus tax and license. I was shocked. They showed me the Exact dollar amount of the car, how much tax would be in my county and what it would cost to license the car and that was it. It was a pleasure doing business this way, not feeling like you were being taken advantage of and you were doing an Upfront, truthful deal. They had told me that the business was recently purchased from a new owner. Well he’s definitely doing something right, everyone I’ve dealt with last night seem to have integrity and were genuinely Nice people. I will definitely be back and recommend them highly More

Head gasket replacement Took my truck in for service and service estimated 3-4 days. I did not receive my truck back until going into week 5. Poor communication by service de Took my truck in for service and service estimated 3-4 days. I did not receive my truck back until going into week 5. Poor communication by service department. No reasonable conclusion until I talked to the owner. The owner seemed genuinely concerned. Service department did three services that I did not authorize, 1. Oil change (I change the oil myself - oil life still reads 76%) 2. Air filter (I do myself) 3. Timing belt Also, if the technician would have recommended a timing belt change, I would have authorized the service. The technician did recommend the expansion tank to be changed, I authorized that service. Lastly, I did not answer the question to recommend this dealer. I would recommend this dealer due to the genuine concern of the owner. More

Best dealer Jonathon Adams took really good care of me an made sure my family was safe . Made it to are location and enjoy are vacation . Thank you for having an Jonathon Adams took really good care of me an made sure my family was safe . Made it to are location and enjoy are vacation . Thank you for having an excellent team . They were able to fix the problem on my 2014 Silverado . Ones again thank you . More