Victorville Chevrolet

I took my 2013 Chevy Cruze into the dealership because it was leaking a red watery fluid on the garage floor. The service guy John left me a message that it was the turbo pipe leaking. So I did my homework a was leaking a red watery fluid on the garage floor. The service guy John left me a message that it was the turbo pipe leaking. So I did my homework and called him back. He told me it will be $850 to fix it. I said for a $30 part and a half hours of work? He said no it calls for 3 1/2 hours. So I asked how much is your labor, he said $135 an hour and I said what the parts are $250 he said yes.He said do you have a Costco card we will take $140 off. I said go ahead and do it. So it came to $718.19. When we picked the car up my wife was rushing to work she said the minute she started the car the check engine light was on so the next morning right after work she took it back. John the service guy called me and said there was no problem there was just a wire left unhooked so we hooked it back up at no charge. I said that’s good, thank God it was nothing major. I was ready to say goodbye and all of a sudden out of the blue‘s he said you know the car is leaking a substantial amount of oil. I couldn’t believe it I told him we took it in for the minor fluid leak and now you tell me it’s leaking oil it has never leaked oil. So I immediately went out to the garage and took pictures of the red watery fluid and there is no oil on the garage floor. He said I have my mechanics checking it out now and supposedly they fixed it. Now I have noticed I have engine oil leaking all over my garage floor which I also took pictures of. At this point I am really afraid to take my car back to them I don’t know if this is something they have deliberately done to get more money out of me or what? I have been advised to go directly to the attorney general state of California national division of consumer affairs which is what most people should do with similar problems. More

Awesome after a bad experience with diff dealer Victorville Chevy was the second dealer we went to after the another dealer roped us into a bad deal and wouldnt help us out. After this experience, w Victorville Chevy was the second dealer we went to after the another dealer roped us into a bad deal and wouldnt help us out. After this experience, we went to Victorville Chevy where Scott Cole was able to give us great advice and get us into a car we could love and also afford. So, a special thank you to Scott for putting in the EXTRA work to make sure our SECOND new car buying experience was a great one. I am forever greatful and highly recommend chevy and Scott for your sales asscociate. More

Miguel Gutierrez was very helpful and professional, Miguel understand my needs and get me into the right vehicle. Jack in finance was great too. I highly recommend the dealer Thank you guys Miguel understand my needs and get me into the right vehicle. Jack in finance was great too. I highly recommend the dealer Thank you guys More

The time from approval until the time the finance people finish was extremely long over 2 hours. Purchase time was in Excess Of 3 hours. Almost walked out due to length of time. Had to reschedule my busines finish was extremely long over 2 hours. Purchase time was in Excess Of 3 hours. Almost walked out due to length of time. Had to reschedule my business appointments and rearrange my entire day. More

Service So my new truck had a leak in the heater core so big repair job. Brian worked with me and ensured I got a rental car while the truck was in service. So my new truck had a leak in the heater core so big repair job. Brian worked with me and ensured I got a rental car while the truck was in service. Brian kept me up to date on the repair and the truck was returned in a timely manner. More

Robert Rocks! Our brake recall check was handled quickly. We also needed tires and transmission service, which he informed us of right away, and the work was comple Our brake recall check was handled quickly. We also needed tires and transmission service, which he informed us of right away, and the work was completed the same day. Awesome! More

ALWAYS A PLEASURE COMING HERE I truly enjoy coming to this dealership. The staff is always so friendly yet helpful. Always going above and beyond to suit my needs. Jonathan Adams i I truly enjoy coming to this dealership. The staff is always so friendly yet helpful. Always going above and beyond to suit my needs. Jonathan Adams is my personal service advisor and he is the most kindest gentleman I've ever had the pleasure of doing business with. Thank you all so much and keep up the excellent customer service VICTORVILLE CHEVROLET CADILLAC More

Victorville woman Needed oil change , price was ok, wait time ok, service contact ok I wish they would’ve of washed my car This is the only Chevrolet dealership near Needed oil change , price was ok, wait time ok, service contact ok I wish they would’ve of washed my car This is the only Chevrolet dealership near me More

Mr. MJ I appreciate the service Mr. MJ took care of everything and made sure that i was completely satisfied thank you guys for the great service i will be b I appreciate the service Mr. MJ took care of everything and made sure that i was completely satisfied thank you guys for the great service i will be back! More

Oil change Took my 2017 silverado in for service and they gave it back with my motor knocking,...i had to pay them to fix it, they have lost my buisness for ever Took my 2017 silverado in for service and they gave it back with my motor knocking,...i had to pay them to fix it, they have lost my buisness for ever,... More