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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,692 Reviews
Call Service Center (844) 517-0823

2,692 Reviews of Vera Cadillac - Service Center

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December 04, 2024

La atención fue rapida y precisa,,,el manager siempre Siper atento y servicial,,al igual que los de servicio More

by GE.TACU
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovany and edwin
Report | Print
Dec 04, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

December 04, 2024

They are all so good and they’re always treating me good. So I give them 100/100 More

by official.limo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conward
Report | Print
Dec 05, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

December 03, 2024

Pulido en el auto muy mal y la Pintura quemada por maquina !!! Una lastima porque todo lo demas muy bien More

by haychell1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paint and body shop
Report | Print
Dec 03, 2024 -

Vera Cadillac responded

Estamos aquí para ayudarle con sus inquietudes Lamentamos los problemas que está experimentando. Nos gustaría tener la oportunidad de abordar sus inquietudes y asegurarnos de que todo se resuelva a su satisfacción. Podría llamarnos lo antes posible? Estaremos encantados de coordinar una hora para que usted traiga el vehículo para que podamos inspeccionarlo juntos. Gracias y esperamos poder ayudarle. Gustavo Rodriguez Fixed Operations Director

December 03, 2024

Professional, great customer service and quick turnaround. I would definitely recommend setting up your future service appointments More

by ryanvisda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Vera Cadillac responded

Thank you, Ryan, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

December 02, 2024

Greetings. They are professional, knowledgeable, fast, clean, and follow-up. They are wonderful people, and we are pleased. David is so good that we are keeping More

by MOEPHYUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David from service department
Report | Print
Dec 03, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 30, 2024

Edwin was very helpful and quick. He answered all my questions and explained all the necessary details. Thank you for all your help!!! More

by Sabri Linares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 02, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Edwin here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

November 28, 2024

Giovanni Rubio is a True Asset to Vera Cadillac. He is conscious, meticulously and makes sure the customers need and concerns are taken care of. Thank you! Rene H. Suarez More

by YOUSNUZULUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Nov 29, 2024 -

Vera Cadillac responded

Rene, Thank you for your very kind review. Giovanni and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 27, 2024

The brake light had been ordered sdverdd as k months ago — the oil change was dove on time More

by Olga
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani
Report | Print
Nov 29, 2024 -

Vera Cadillac responded

Olga, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

November 27, 2024

Great service! I had an appointment at 8:30 and was taken at that exact time. My service advisor Giovanni was very helpful with getting my truck the service it need More

by Fpollard44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Nov 27, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear that Giovanni and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

November 26, 2024

Always a great experience at Vera. Very professional and helpful. And by driving a Cadillac, very convenient to get a loaner vehicle. More

by MLMINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Report | Print
Nov 27, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Michael and our team. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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