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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,693 Reviews

2,693 Reviews of Vera Cadillac - Service Center

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June 05, 2024

Vera Cadillac service center staff specially Edwin is very courteous, professional and accommodating, and I really appreciate the fact that he took the time to make SURE I would have a loaner while my More

by bertibulous4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Jun 06, 2024 -

Vera Cadillac responded

We are very happy to hear Edwin provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 02, 2024

Excellent the best five star service great people Eric is my guy I love my car More

by LARRONMOSS1988
Recommend Dealer
Yes
Employees Worked With
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in service
Jun 03, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 02, 2024

Service was great, awesome and smoth. It was easy to communicate at with my Service Rep. More

by JYD4REAL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 03, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

June 01, 2024

Great customer service. No hassle car buying car. It was all handled very quickly, I Breezed thru sales and financing. More

by mikepalmero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 01, 2024

Excellent service departament will continue to use Vera Cadillac for servicing my vehicle. Thank you More

by jordanequityinvestments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 02, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 31, 2024

Each time at this location, everyone is very courteous and helpful. Our advisor has always been Gio and he follows through with everything he says. He explains what is happening and offers solutions. Thi More

by DAVESAMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Jun 02, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

May 31, 2024

Speechless- RICHARD LEO NESTOR DAVE NIC LITERALLY MAKE ME FEEL LIKE FAMILY EVEN ON THEIR WORST DAYS. More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor
May 31, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

May 28, 2024

Vera was extremely helpful in getting my car serviced. They were very communicative - picked up my car on time and dropped it off early. They washed my car while they had it too. Excellent service!! More

by Symplyred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 28, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

May 28, 2024

Good services, very efficient and professional atmosphere in which I will recommend in all ways to my family More

by Carlos Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 28, 2024 -

Vera Cadillac responded

Thank you, Carlos, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Experience The Vera Difference Gustavo Rodriguez Service Director

May 28, 2024

Mike Hernandez was absolutely amazing. His customer service is great, including detail explanation of what is getting done and other recommendations needed. Everyone there are professional More

by etmickey.eh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember the names
May 28, 2024 -

Vera Cadillac responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Experience The Vera Difference Gustavo Rodriguez Service Director

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