Vera Cadillac - Service Center

Excellent service department. My service rep Giovanni Excellent service department. My service rep Giovanni Rubio is outstanding. He is lucid and concise. His supervisor who is the service manager is al Excellent service department. My service rep Giovanni Rubio is outstanding. He is lucid and concise. His supervisor who is the service manager is also very Customer friendly and efficient!. Overall, vera catalytic is excellent More

I enjoy coming to Vera for service. Geo is a Friendly and honest service advisor. He told me it would take less than an hour and it took ok 35 minutes. A very clean waiting room. The cashier was so sweet. honest service advisor. He told me it would take less than an hour and it took ok 35 minutes. A very clean waiting room. The cashier was so sweet. More

Usually great service, unfortunately they couldn’t resolve my head lights situation. I will continue to service my vehicle with Verra Cadillac. Thank you much. resolve my head lights situation. I will continue to service my vehicle with Verra Cadillac. Thank you much. More

Excellent service. Eric, the service writer was especially great in explaining what was needed to be done. Everyone was professional and willing to help. It was a very pleasant experience. especially great in explaining what was needed to be done. Everyone was professional and willing to help. It was a very pleasant experience. More

I took in my vehicle for service because my AC was not working. They told me all my parts were broken and wanted to charge like $3000. For parts and labor. I decline the service and still had to pay $200 working. They told me all my parts were broken and wanted to charge like $3000. For parts and labor. I decline the service and still had to pay $200 just to have my vehicle looked at. I decided to take my vehicle to a local shop for service and had the same work done for $700. My AC is working perfectly and the only thing that was wrong with my AC was the condenser not everything like the dealer told me. Very disappointed More

I am mortified because I just took the car for an oil change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! More

Anwar is a gentleman, always makes sure you are taken care of. I have always had a pleasant experience dealing with all the service agents. care of. I have always had a pleasant experience dealing with all the service agents. More

Great experience . Staff was flexible to accommodate me and everyone was extremely courteous.First class all the way. It was my first service appointment but it will bit my last and everyone was extremely courteous.First class all the way. It was my first service appointment but it will bit my last More

Went for an oil change, tire rotation, warranty work and estimate for a trailer hitch. I was greeted right away. Great, professional quick service at a reasonable price. estimate for a trailer hitch. I was greeted right away. Great, professional quick service at a reasonable price. More

The service for the Cadillac was excellent, and they do it in a few hours. They have a great customer service, I recommend it. Thank you. it in a few hours. They have a great customer service, I recommend it. Thank you. More