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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,751 Reviews
Call Service Center (844) 517-0823

2,751 Reviews of Vera Cadillac - Service Center

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January 20, 2023

Eric took excellent care of my vehicle and the repair was done correctly the first time More

by MTSI5780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Richard in parts
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Jan 24, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 19, 2023

Wonderful customer service. Made the whole experience very positive. Knowledgeable and fast service. Very pleased with the service. More

by terineckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor service advisor
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Jan 23, 2023 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

Jan 23, 2023 -

terineckel responded

Very pleased with your Customer Service and your product. Love the car; XT4.

January 19, 2023

Excellent service from Eric. He went above and beyond to make my experience great. I really appreciate his help More

by DIANAALVIS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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January 19, 2023

With my busy schedule, it’s difficult to make service appointments convenient for me. Vera offered me courtesy pick and drop off service. The driver picked up and returned my car to my home. Car was pick More

by SMITHROBIN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Jan 23, 2023 -

Vera Cadillac responded

Smithrobing. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 18, 2023

Excellent service, fast and very detailed. Customer service is different from other places, I like to do business with Vera. Thanks again! More

by claramolina76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore, Willy Masot
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Jan 23, 2023 -

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2023

Very Professional and easy going. Make the process good and work with you. Thanks Luis More

by shaqkeith
Workmanship
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Vera Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2023

Very good service. Thank you for taking me home and picking me up. Car was serviced quick and washed! Everyone was very nice at the dealer! More

by CHRISTIANURQUIZO
Recommend Dealer
Yes
Employees Worked With
Don’t remenber his name but He recieved my car and took my information and he sent me home in Lyft App.
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Jan 23, 2023 -

Vera Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 17, 2023

Service was ok Still did not fix my issue Tired of going back and having to get a loaner and fight this battle over a noise no one can find More

by Mrobinson6640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny
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January 17, 2023

Conrad was so helpful, knowledgeable, and professional. The work was done promptly and accurately. Vera is terrific! More

by Bill Poulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernández
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Jan 23, 2023 -

Vera Cadillac responded

Bill, thank you for your kind review; we are happy to pass along your comments to Conrad here at Vera Cadillac Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2023

It tock couple of times to fix the issue but it sims to be working ok now More

by Tonyfortuny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Payron
Report | Print
Jan 19, 2023 -

Vera Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

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