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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,751 Reviews

2,751 Reviews of Vera Cadillac - Service Center

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January 23, 2023

Everybody is courteous and helpful I like the service department Nestor is very helpful and always here when you need him More

by EACEMMOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Jan 26, 2023 -

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

January 21, 2023

Very straight forward yet polite customer service. Very knowledgeable staff. Great variety of GM vegetables. More

by javieramieva94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Vera Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2023

Vera Cadillac is one of the best car dealers in South Florida… They treat you with dignity and respect and they make you feel very special.. They go out of their way to get you the best deal possible ..M More

by JKRBSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
Jan 24, 2023 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 21, 2023

My new car only 110miles and the cv joints is bad. I am so disappointed. More

by Balgobin Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torres Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Vera Cadillac responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Gustavo Rodriguez at (954) 436-3036 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 21, 2023

The service at thus dealership is superb. No matter how many times you take your car even fir a simple oil change you are treated as if you have just purchased a new car. Everyone is very kin More

by sramirez20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani
Jan 24, 2023 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 21, 2023

Everyone was very helpful. The process to lease a new car was quick. They took the time to explain all the new fancy options in the car. More

by footefamilyportal
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Masot
Jan 24, 2023 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 21, 2023

Vera Service is excellent, their valet service is wonderful. They schedule the vehicle for pickup and drop off around the customer’s schedule. More

by pfernandez260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 21, 2023

They have been loyal to me and I will be in return. They are also very professional. More

by jet626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 21, 2023

Service advisor eric was very polite and informative. We were in and out in no time. More

by TRIPLEAK47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Jan 24, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

Excellent service from arrival to pick up. Advisor Michael very professional and kept me updated with my vehicle status. Definitely recommend Vera. More

by juan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Jan 23, 2023 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Jan 24, 2023 -

Vera Cadillac responded

Juan, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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