2,753 Reviews of Vera Cadillac - Service Center
Excellent service. Mikell is great and goes the extra mile to take care of my needs. Obtained an extra part for me and ordered recall parts needed. Service was compl Mikell is great and goes the extra mile to take care of my needs. Obtained an extra part for me and ordered recall parts needed. Service was completed very quickly. I'll go back there for my needs. More
Very professional. Courteous and Timely try the best to make me happy. Long time customer at Vera Courteous and Timely try the best to make me happy. Long time customer at Vera More
My car stoped in the middle of the road, we called the Dealership and Conard was really helpful . They Tow my cart there and the next morning it was ready. Great service!! Dealership and Conard was really helpful . They Tow my cart there and the next morning it was ready. Great service!! More
You trained your sales people to SMILE and be extra nice. . but once the deal is closed.. they throw you to the service department with grumpy and sad advisors.. who lack people skills & sense of respect & a . but once the deal is closed.. they throw you to the service department with grumpy and sad advisors.. who lack people skills & sense of respect & a smile. My brand new car still has issues, minor, but still bugging me. I'm very unhappy with your service advisors who had never thought of at least washing my car once before they deliver it back to me unfixed (was in service twice). The car was not even detailed when I bought it.. they just threw it out of the show room to the parking lot , for me to pick it up the next day.. they had 24 hours to do that. More
Drop off went well. As one of my asks aside from normal service I had a request to replace my Que screen as it dried up and is unusable however I was told Vera only repl As one of my asks aside from normal service I had a request to replace my Que screen as it dried up and is unusable however I was told Vera only replaces the entire unit. This was a disappointment. So it has gone I repaired. More