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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,753 Reviews

2,753 Reviews of Vera Cadillac - Service Center

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February 09, 2023

Excellent service. Mikell is great and goes the extra mile to take care of my needs. Obtained an extra part for me and ordered recall parts needed. Service was compl More

by rmbrown18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Fernandez, Service Dept.
Feb 10, 2023 -

Vera Cadillac responded

Thank you for your very kind review. Mikell and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2023

Todo de principio a fin fue fabuloso , muy buen servicio y trato al cliente Gracias por todo More

by ILEPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovani
Feb 10, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Yovani and our team were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2023

Conrad is a great advisor, amazing costumer service, he was quick and knowledgeable about the car. I would definitely recommend him. More

by Mirnaorta1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Feb 08, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Conrad was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2023

Great service. Michael was a pleasure to work with. Scheduling, drop off, pickup was seamless More

by Dyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 08, 2023 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2023

You will not find better customer service anywhere in South Florida, hands down the best I’ve ever been treated. Thanks Vera Cadillac More

by Mr. Love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 06, 2023

Very professional. Courteous and Timely try the best to make me happy. Long time customer at Vera More

by BASSMANNO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Gustavo was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 05, 2023

My car stoped in the middle of the road, we called the Dealership and Conard was really helpful . They Tow my cart there and the next morning it was ready. Great service!! More

by Keren Berdugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conard from service
Feb 05, 2023 -

Vera Cadillac responded

Keren, Thanks for sharing your thoughts about your service experience with Vera Cadillac. Conrad and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 04, 2023

You trained your sales people to SMILE and be extra nice. . but once the deal is closed.. they throw you to the service department with grumpy and sad advisors.. who lack people skills & sense of respect & a More

by miamigeo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
Feb 06, 2023 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gustavo Rodriguez Service Director

February 03, 2023

Drop off went well. As one of my asks aside from normal service I had a request to replace my Que screen as it dried up and is unusable however I was told Vera only repl More

by JMJORDAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Feb 05, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 03, 2023

Un lugar muy serio , la atención es genial. Todos te atienden con respeto. El servicio es muy rápido More

by HERNANDEZVANE8312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Feb 05, 2023 -

Vera Cadillac responded

Vane, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

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