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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,465 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,465 reviews

January 13, 2024

Great people. The guys work Fast and and do a well done job. The advisor was Great. The guys are shop work Fast and also do a well done job. More

by CSPRIMESERVICESLLC
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabino Ramos
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Jan 14, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Jorge Morales General Sales Manager

January 13, 2024

Good salesman and many different choices of vehicle to choose from Was happy with the final pricing of my vehicle and the salesman explained all the features of the vehicle very plainly and understand More

by elteaser.js.ls
Recommend Dealer
Yes
Employees Worked With
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joan Fernandez
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Jan 14, 2024 -

Vera Cadillac responded

Thank you so much for taking the time to share your feedback with us. Congratulations on your new vehicle! We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience The Vera Difference Jorge Morales General Sales Manager

January 13, 2024

I am a customer for 13 years and just picked up my 6 th vehicle from the same salesman, Jean Raymond. I use their service department and it is great. More

by mark7803
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabino Ramos
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Jan 14, 2024 -

Vera Cadillac responded

Thanks, Mark, for your feedback on your recent visit to our dealership. I'm glad to hear that Jean was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

It was great David was excellent kept me up-to-date and informed about Everything that was going on with my vehicle. More

by scott680
Recommend Dealer
Yes
Employees Worked With
David
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Jan 14, 2024 -

Vera Cadillac responded

Thank you, Scott, for taking the time to share your thoughts on working with David and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

Excellent, he made it easy to purchase our new XT6 He is an asset to the Vera team, I will get my next car from him More

by ronnnietorres1
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Cros
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Jan 14, 2024 -

Vera Cadillac responded

Thank you, Ronnie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Jorge Morales General Sales Manager

January 13, 2024

Wasn't honest in the beginning and when they was correcting the issue the communication was poor. More

by flapipeline
Recommend Dealer
No
Employees Worked With
Gustavo Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rodriguez
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Jan 14, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your experience didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

January 11, 2024

The service and staffing are incredibles! Excellent costumer service, service advisor are good, I’m satisfied! More

by FRANGO1229
Recommend Dealer
Yes
Employees Worked With
Serví
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Jan 11, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 08, 2024

Very professional service also very nice and clean place they give me back my vehicle wash More

by l.latreille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 08, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

January 08, 2024

Pretty quick and easy i didnt have any trouble they where very friendly with me and they help me with what ever i needed More

by nataliamurcia17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikell
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Jan 09, 2024 -

Vera Cadillac responded

Natalia, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

January 08, 2024

Gustavo is a true professional and as Director of service department display all the aspects of what a customer/Dealership relationship should be. Gustavo always listen to the issue and offer his advice and More

by faizray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear Gustavo and our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Experience The Vera Difference Gustavo Rodriguez Service Director

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