Back

Vera Cadillac

Pembroke Pines, FL

4.8
3,460 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
Contact Dealership

300 South University Drive

Pembroke Pines, FL

33025

Directions

By Type

Showing 3,460 reviews

March 07, 2024

Polite and attentive to your needs. I was very impressed with the showroom , customers are offered water , coffee, even food if you wanted. More

by passjp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Cros
Mar 07, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

March 06, 2024

I purchase a suv in less than a year transmission fail . in a year after lifters fail tracksion lights stability link's and everything they say warranty company they dont take responsibility for nothing. My More

by kehneil01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Leo Pena Service Manager

March 06, 2024

Very professional, punctual, and worked with my schedule He was a good listener and suggested a tire rotation More

by cafumarola
Recommend Dealer
Yes
Employees Worked With
Gio
Mar 06, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2024

I went car shopping (something I abhor doing) and not knowing if I wanted an SUV or a sedan. I had been driving an 16 year old Buick sedan since the pandemic started as my parents gave up driving and gav More

by rachelmalakoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad in Service
Mar 06, 2024 -

Vera Cadillac responded

Thank you for your business and this review, Rachel. We're happy to hear that Kamel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2024

I was treated like a super star, vehicle was done on time cleaned and perfect service. More

by ALEX@FPISECURITY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geo
Jul 08, 2024 -

Vera Cadillac responded

Thank you, Alex, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2024

Always excellent and beyond. Their service is consistently outstanding. They truly make me feel like family. More

by ARIANASOY2000
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Mar 06, 2024 -

Vera Cadillac responded

Ariana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience working with Giovanni here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2024

Vera is my go to Cadillac dealership. The service guys are great! Super helpful and nice. Conrad is always available to answer any of my questions and he looks out for me. As long as he i More

by KCMTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad!
Mar 07, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Conrad met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 05, 2024

They worked with me perfect and understood my needs. The sales guy was very helpful Mr Josue More

by Marianopalazzolo60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue (sales guy)
Mar 05, 2024 -

Vera Cadillac responded

Marian, Thank you for taking the time to share your thoughts on working with Josue and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Jorge Morales General Sales Manager

March 05, 2024

For the price we pay for a simple oil change, filling up the tires should not be missed. How can I trust they changed the oil or the filter? More

by slavd58
Recommend Dealer
No
Employees Worked With
Maybe Nick? Shouldn't you have access to this info on my account?
Mar 05, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

March 05, 2024

Oil change took almost 3 hours too long. The city contracts take away from the Cadillac experience More

by COSS.KELSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Mar 05, 2024 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Experience The Vera Difference Gustavo Rodriguez Service Director

...
63
...