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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,451 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,451 reviews

June 17, 2024

Excellent customer service number one. Fast car back I’m very polite. Great service. Done More

by JOEYDITTMAR06
Recommend Dealer
Yes
Employees Worked With
How am I gonna rate somebody? I don’t know.
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Jun 17, 2024 -

Vera Cadillac responded

Thank you, Joey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 17, 2024

All personnel of Vera Cadillac is very professional. My daughter bought his Cadillac here two months ago and she was taken care also very professional. More

by guerrerov42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Vera Cadillac responded

Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

June 17, 2024

The service was on time and delivered everything that was promised and the service advisor Edwin was fantastic he informed me of all the discounts that didn't even know about that's the best part of the serv More

by Caneb6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only really worked with Edwin but plan to buy the 2025 Escalade.
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Jun 18, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Edwin here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

June 17, 2024

Very friendly and helpful staff. Victor and Eddy went above and beyond to help me find my dream car. Excellent service throughout. Definitely recommend! Thank you 🙏 More

by katiacantu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Pizzaro
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Jun 18, 2024 -

Vera Cadillac responded

Thank you so much for the kind words for Victor and Eddy and for choosing Vera Cadillac! Please let us know if we can be of any more assistance. Experience The Vera Difference Jorge Morales General Sales Manager

June 16, 2024

Orlando Peña and his team took really good care of me. I was in and out in a jiffy! More

by pamelacaraballo
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Vera Cadillac responded

Thank you for your very kind review, Pamela. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 15, 2024

Vera Cadillac is number in service all around. The Service manager Leonardo Peña, is always available to help anyone out to make sure our cars are fixed as quickly and efficiently as possible. We More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Vera Cadillac responded

Thank you, Jess, for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

June 13, 2024

It felt like the whole process was designed around finding additional discrepancies with your vehicle instead of dealing with a specific issue. Additionally, I asked for a quote to repair some damag More

by b717techrep
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 14, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. Experience The Vera Difference Gustavo Rodriguez Service Director

June 13, 2024

Conrad was very professional and helpful. My vehicle is always finished when promised and dropping it off for service is always easy. More

by jackiehazley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Jun 14, 2024 -

Vera Cadillac responded

Thank you for the kind words for Conrad in our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

June 12, 2024

Conrado es un excelente empleado siempre trata al máximo de satisfacer las necesidades del cliente y realiza su trabajo con extrema disciplina More

by Carmen zamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrado Hernandez
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Jun 13, 2024 -

Vera Cadillac responded

Carmen, Thank you for taking the time to share your thoughts on working with Conrad and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

June 12, 2024

Vera dealerships values are displayed on the walls. They love their customers and I love them. More

by pamelacaraballo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

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