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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,587 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,587 reviews

October 13, 2024

This is our second time buying a car from Vera. I hate buying cars but it’s a pleasure dealing with the people at Vera. More

by pachyf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

October 11, 2024

Just received my new Cadillac Lyriq from them. Very friendly sales team and no pressure. Very refreshing.. Will definitely use this dealership again in the future for my vehicle needs. First time More

by diosanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Congratulations on your new Cadillac Lyriq! Experience The Vera Difference Gustavo Rodriguez Service Director

October 10, 2024

The staff was very friendly and professional and the dealership is clean and the staff is very helpful and you are able to get coffee and purchase snacks More

by shandras65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Oct 10, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with Conrad and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

October 10, 2024

Everyone there is so nice and very professional the dealership is very clean and offers you coffee and drinks and snacks and they made sure me and my niece was comfortable More

by shandras65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad in the service dept was a great help he made sure I had a curtesy vehicle to go to work
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Oct 12, 2024 -

Vera Cadillac responded

Shandras, Thank you for choosing Vera Cadillac. Your service feedback and rating mean a lot to us. We're glad Conrad was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

October 09, 2024

Todo excelente y muy profesionales. . estoy satisfecho y lo recomiendo a otros amigos para negocios en lo adelante More

by raul11decolon
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

October 08, 2024

Salesman was great, finance guy was extremely unprofessional. Did not do business with the company strictly because of him. Bought a Cadillac from a different Cadillac dealer. More

by Aw
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Experience The Vera Difference Jorge Morales General Sales Manager

October 08, 2024

Giovanni is the best! Take care and attention to your car top of the line. Highly recommended More

by elyoja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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Oct 09, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear that Giovanni and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

October 08, 2024

I have always worked Conrad my service advisor is the best!! Vera Cadillac always exceeds my expectations. More

by eddyperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
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Oct 09, 2024 -

Vera Cadillac responded

Thank you, Eddy, for taking the time to share your thoughts on working with Conrad and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

October 08, 2024

Clean and presents it will. Most of the employees I have worked with seem to be friendly and helpful. More

by jose_lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Vera Cadillac responded

Thank you, Jose, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

October 07, 2024

Spectacular service and communication Christopher always keep me updated on my vehicle service by text message More

by belquis2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Oct 07, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

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