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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,470 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,470 reviews

April 06, 2021

I enjoy coming to Vera for service. Geo is a Friendly and honest service advisor. He told me it would take less than an hour and it took ok 35 minutes. A very clean waiting room. The cashier was so sweet. More

by AMANDAFERNANDEZ011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
Leo Pena
Riley Alter
Other Employees : Adriana the cashier
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Apr 07, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! We look forward to your next visit! Take care!

April 05, 2021

Usually great service, unfortunately they couldn’t resolve my head lights situation. I will continue to service my vehicle with Verra Cadillac. Thank you much. More

by robsellers21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Apr 06, 2021 -

Vera Cadillac responded

Thank you for taking the time to leave us an honest review and for your continued business. We set a high standard for ourselves, so we are disappointed that your experience was anything less than the best. We would like to know more about your experience. Please contact our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

Apr 07, 2021 -

Vera Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 05, 2021

Excellent service. Eric, the service writer was especially great in explaining what was needed to be done. Everyone was professional and willing to help. It was a very pleasant experience. More

by Jonpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 05, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We take pride in the professionalism and the level of customer service we provide at Vera Cadillac.

April 05, 2021

Vera Cadillac always comes through for me I’ve had to be weeks with them and now I’m on my second Cadillac no complaints whatsoever More

by lina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
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Apr 06, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hop you enjoy your new Cadillac. Remember to come back for your first oil change.

Apr 07, 2021 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again.

April 04, 2021

I took in my vehicle for service because my AC was not working. They told me all my parts were broken and wanted to charge like $3000. For parts and labor. I decline the service and still had to pay $200 More

by idania2m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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Apr 05, 2021 -

Vera Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to know more about your experience. Please contact our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

April 04, 2021

Excellent service, Carlos Sosa and Luis Valdes worked hard to find a d get the truck i wanted. Recommend!! If you are thinking in buying a car tis is a great team! More

by Alfredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sosa
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Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hope you enjoy your new truck.

Apr 05, 2021 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. Thanks again for the recommendation, and have an amazing day!

April 03, 2021

I am mortified because I just took the car for an oil change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! More

by CESAR5879
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mikell
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Apr 03, 2021 -

Vera Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Service Director, Gustavo Rodriguez at 954-517-7841 so we may resolve any outstanding issues.

April 03, 2021

Anwar is a gentleman, always makes sure you are taken care of. I have always had a pleasant experience dealing with all the service agents. More

by MARRERO.LAURA88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar @Service
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Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2021

Great experience . Staff was flexible to accommodate me and everyone was extremely courteous.First class all the way. It was my first service appointment but it will bit my last More

by claudedelorme17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector (five star)
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Apr 04, 2021 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2021

This organization depicts the word professionalism, they go beyond to ensure that the customer”s needs are taken care of resulting in a very happy and satisfied customer. Their vehicles and products are ama More

by gibsond65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Back
Report | Print
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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