Vann York Nissan

The customer service was great! The facility was clean and welcoming. The staff was friendly and patient; offering detail explainations of charges, services, car features, set-up and maintenance. The foll and welcoming. The staff was friendly and patient; offering detail explainations of charges, services, car features, set-up and maintenance. The follow-up calls before and after were done with "customer care". I woud recommend this dealership in a heartbeat! Nissan Dealers sell the same cars, its Quality Customer Service that gain and maintain the business/customers. More

Scott was pleasant to work with and got us the best price of any dealership in driving distance, we had visited all of them. He has followed up on our purchase several times. of any dealership in driving distance, we had visited all of them. He has followed up on our purchase several times. More

DON WENT ABOVE AND BEYOND TO GET ME THE EXACT VEHICLE I WANTED. BEST EXPERIENCE THAT I EVER HAD BUYING A CAR! WOULD RECOMMEND HIGH POINT NISSAN TO ANYONE! WANTED. BEST EXPERIENCE THAT I EVER HAD BUYING A CAR! WOULD RECOMMEND HIGH POINT NISSAN TO ANYONE! More

From the moment we walked through the doors we felt very comfortable. No high pressure techniques were used. Everyone was extremely friendly and answered any questions I had. I was even allowed to take the comfortable. No high pressure techniques were used. Everyone was extremely friendly and answered any questions I had. I was even allowed to take the vehicle for the day which really suprised me. I felt as if everyone there was willing to go that extra mile for me. This experience was like no other car buying experience I've had in the past. I think it is safe to say that I will be a repeat customer. Thank you to everyone for making my car buying experience so enjoyable. I LOVE MY ROGUE!!!!!!!!!!!!!! More

Billy and Curtis were so helpful and great to work with. Thet found the exact truck my husband wanted and the deal they worked out for us was far better that we expected. We love the truck and will definite Thet found the exact truck my husband wanted and the deal they worked out for us was far better that we expected. We love the truck and will definitely return for another vehicle in the future. Who knows..working with Billy and Curtis I may be able to buy that Murano :) More

This was a very good experience. I found Todd to be very good to work with. When I am looking for a car for my teenage daughter next summer I will definitely go back to this dealership and hopefully with To good to work with. When I am looking for a car for my teenage daughter next summer I will definitely go back to this dealership and hopefully with Todd. More

My experience with High Point Nissan was an interesting one. I went in to test drive a Nissan Juke. I wanted an SL model, but they only had an SV in stock. I test drove it and it was a fun experience. one. I went in to test drive a Nissan Juke. I wanted an SL model, but they only had an SV in stock. I test drove it and it was a fun experience. After test driving a few competitive vehicles I came back to High Point Nissan to talk about finding a car I liked better. They tried to sell me on the one they had in stock, which I expected. After I made it clear I was seeking a different model and color, they did their best to find me something that I liked. They were able to find one I was satisfied with, but it was at a dealership 300+ miles away. We did paperwork and closed the deal. On Monday, I was supposed to be called to ensure that the deal for trading with the other dealership went through. I had to call out there at 11am because no one had touched based with me yet. After an hour of waiting to receive a return call I was informed that the other dealership had sold the car out from under them. So the manager went looking for a replacement vehicle for me. He was able to find one even further away, but not one that matched my preferences. So I offered them the opportunity to sell me the one they have at a lower price. They chose not to, so we tore up the paper work and went out separate ways. Overall, despite the result, I wasn't too disappointed with the experience. One BIG issue that offended me while I was there, was that when originally trying to sell me the car they had on the lot, the salesperson played the game of having another sales person come ask who was looking at the car and then talk it up. I'm not an idiot. I don't want to be swayed or pressured into decided on something by such tactics. It was pretty insulting and generally left me with a bad taste about the process. Anyway, that was my first experience with High Point Nissan. The trade value they offered me was reasonable, but there were some things that I didn't like. I think that'd be true at most dealerships though. I would advise that they take a more honest approach to sales with customers like me. I'm willing to pay more for not having to deal with the shady salesperson tactics and cheesy lines they feed you. More

We want to take this opportunity to tell you and your associates what an enjoyable venture we had when making our recent purchase of the Nissan Murano. First of all, it is a terrific vehicle - exactly w associates what an enjoyable venture we had when making our recent purchase of the Nissan Murano. First of all, it is a terrific vehicle - exactly what we were looking for since purchasing a van six years ago. Wow! Vehicles have changed and the Nissan Murano seems to be a technological genius. And as much as we are enjoying our new vehicle, we found dealing with Todd McKenzie to have been a great experience. Todd was extremely knowledgeable about the vehicle and all of its features. He willingly demonstrated each and proved to be an excellent teacher. Todd and and all staff were so professional in all aspects of introducing us to the Murano and fielding our many questions. We also feel great about the deal we received. The small scratch on the dash was taken care of by replacing the molding within two days of our purchase. Todd even took the time to show us around the service area and had us take our new Murano out back to wash some bird "do" off it. We feel strongly that there were no pressure tactics applied regarding our purchase, but just honest facts and conversation. When we stopped in after our purchase, we were greeted by name and with a smile and a handshake. High Point Nissan is a place where we feel we can stop in any time to say hello or to ask questions. We look forward to dealing with service as well. Walt, please pass this note on to whomever might have interest (especially Todd and Mr. York). High Point Nissan presented us with a great produce, excellent people, and a terrific experience. More

After going to other Nissan dealerships, I came back to High Point Nissan due to Tishon's manner. He was the best car salesman I've ever dealt with. He wasn't pushy, and gave me space to make my decisions. High Point Nissan due to Tishon's manner. He was the best car salesman I've ever dealt with. He wasn't pushy, and gave me space to make my decisions. Other salesman were full of crap and I felt uncomfortable with them. I bought two Nissans from Tishon within one month due to this. I think other car salesmen should follow his lead. More

I saw a used car listed on the website and received a friendly greeting when I arrived and took a test drive. The sales guy was as nice and when I asked about having a stain removed from looked like doub friendly greeting when I arrived and took a test drive. The sales guy was as nice and when I asked about having a stain removed from looked like double sided tape left on the dash and then closed the deal with a request of a full tank of gas I was greeted with a "yes" and "no problem." However, at that point I should have run! As soon as the signature hit the line they couldn't have cared one point about me. The finance manager was rude to the point of closing his door and saying he wasn't going to get into "a pissing contest" with me. Within a week of my driving something with the clutch snapped and I had it repaired near where I was working in Concord, NC. I took in my car for them to take a look I was told the repairs were done improperly and I was charged ANOTHER $350 for the SAME repair. I finally took some Goo B Gone to the stain and I know I will never see a drop of gas from them. I have told everyone I know the stay away from this dealership. For what I thought would be the perfect gas saver has turned into a frustrating mess. I really like the car but buying it with High Point Nissan was a HORRIBLE experience and I highly recommend going anywhere else. More