Vanguard Volkswagen

Jose was very helpful with information with questions I had. The manager was very helpful they worked as a team to get me a good deal and I left with the car I wanted and a good deal. It was a fast process had. The manager was very helpful they worked as a team to get me a good deal and I left with the car I wanted and a good deal. It was a fast process on getting approved only thing took long was the paperwork of course , I spent about 3.5 hours for my whole process More

Everything was done very professionally, from scheduling an appointment until completion of the service and a vehicle delivery. an appointment until completion of the service and a vehicle delivery. More

I am not sure what happened but I was just changing oil and it took 2.5 hours! and it took 2.5 hours! More

I bought my first car ever from Vanguard this month. I wasn't sure what to expect but Reggie was super helpful throughout the whole process and answered all my questions. He went above and beyond trying I wasn't sure what to expect but Reggie was super helpful throughout the whole process and answered all my questions. He went above and beyond trying to make sure I got to see the cars I was interested in. For that I am extremely helpful thankful. I highly recommend seekinghis assistance if you're looking to buy a car at Vanguard, you will be in good hands. More

Fernando was incredibly easy to work with and very professional. I had an issue with my overhead console, called the service office first thing in the morning, and he told me to bring it in (despite n professional. I had an issue with my overhead console, called the service office first thing in the morning, and he told me to bring it in (despite not making an appointment) and he'd squeeze me in. When I got there, he noticed that this was a common issue on the Tiguans and that Volkswagen had extended the warranty on the overhead console, so I had to pay $0 out of pocket to get it fixed! I dropped the car off that morning and it was ready to go that afternoon! More

Pleasant greeter, gave directions, got immediate check in, porter took me home, communicated when job was completed. in, porter took me home, communicated when job was completed. More

When I brought in an issue that needed diagnosing and investigation, they said, could have been a rock, and sent me home. I can’t seem to get lined up for a loaner and paid $25 for an uber to get my car investigation, they said, could have been a rock, and sent me home. I can’t seem to get lined up for a loaner and paid $25 for an uber to get my car back for the noise to come back within hours. Everyone was kind, but I was disappointed that my concern wasn’t taken seriously. More

I called them late on a Thursday afternoon and asked about a car I saw on their website. When they confirmed they had it in stock and asked when I wanted to see it for myself, I gave them about a 4 minu about a car I saw on their website. When they confirmed they had it in stock and asked when I wanted to see it for myself, I gave them about a 4 minute notice to prepare for my arrival and the experience went so well that I bought it and drove it home that same night. Jaden made sure that the 2024 Corolla I wanted to see was waiting for me despite the late notice and it was through his extremely transparent and fair negotiating that I was able to buy my first car since being widowed and leave feeling like I did business with a dealer that really empathized and considered my financial future when it came to the financing commitments required for me to own such a great car. I will literally never forget the experience. More

Jaden Kubiak was very knowledgeable, professional and personal. Overall a great person and great experience!! personal. Overall a great person and great experience!! More