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Vandergriff Hyundai

Arlington, TX

Overview
Reviews
Vehicles
4.6
1,854 Reviews
Call Dealership (817) 912-5122
View Awards

1120 I - 20 WEST

Arlington, TX

76017

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Showing 1,854 reviews

November 02, 2024

Vandergriff made sure to keep me well informed regarding my vehicle's service. The only thing I wish is that I would've liked the dealer to have had the parts for the common issue affecting my vehicle in st More

by HernandeMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Report | Print
Nov 05, 2024 -

Vandergriff Hyundai responded

Thank you for your thoughtful review! We're glad to hear that you felt well-informed about your vehicle's service and that you received excellent service from our team. We apologize for the inconvenience regarding the parts availability and understand how having everything in stock could have made your experience even better. Your feedback is important to us, and we will work on improving our parts inventory to better serve our customers in the future. We appreciate your understanding and look forward to assisting you again!

October 19, 2024

This is the third car I've purchased from here. ..just keep coming back...maybe cause they have the best cars, best deals...and best people that work the deals for their customers...thanks Vandergri More

by Delores Happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torry sales paperwork, Brain paperwork
Report | Print
Oct 21, 2024 -

Vandergriff Hyundai responded

Thank you so much for your loyalty and for choosing us for your car purchases! We’re thrilled to hear that you’ve had such positive experiences with our team and that you find our cars and deals to your liking. Your satisfaction means the world to us, and we look forward to continuing to serve you in the future. If there’s anything else we can do for you, please don’t hesitate to reach out!

October 17, 2024

It was a friendly, efficient process and not pushy at all. Smooth experience from start to finish. More

by Marie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Oct 18, 2024 -

Vandergriff Hyundai responded

Thank you for your kind review! We're thrilled to hear that you had a friendly and efficient experience with us. We strive to make the process as smooth as possible and appreciate your feedback about our non-pushy approach. If you need anything else or have questions in the future, don’t hesitate to reach out. We look forward to assisting you again!

October 17, 2024

Very honest and professional. Took care of all my needs plus. Some some thank you More

by williamleewhiteman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Oct 18, 2024 -

Vandergriff Hyundai responded

Thank you for your kind review! We’re delighted to hear that you found our team honest and professional while taking care of all your needs. Your satisfaction is our priority, and it’s wonderful to know we exceeded your expectations. If you need anything else in the future, please feel free to reach out. We appreciate your support!

October 16, 2024

Keen to detail and good customer excellence . Service was quick and well done. I would recomend it to anyone More

by candy awuor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Herrera
Report | Print
Oct 17, 2024 -

Vandergriff Hyundai responded

Thank you for your wonderful feedback! We're delighted to hear that you appreciated our attention to detail and quick service. Providing excellent customer service is our top priority, and we're thrilled that you would recommend us to others. We look forward to serving you again in the future!

October 14, 2024

I had already been to this dealership 3 times in the last several weeks. I know i wanted a White Santa Fe, but unfortunately it was already sold. Mark my salesman was very helpful finding me a silver Santa F More

by Mchill84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 17, 2024 -

Vandergriff Hyundai responded

Thank you for sharing your experience with us, and we're truly sorry to hear about the frustrations you faced during the purchase process. We understand how important it is to have a smooth and timely experience, especially when time is limited. We want to ensure that this situation is properly addressed. Please reach out to our General Manager, Ryan Rios, at Rrios@vandergriffsales.com so we can look into the pricing issue and work to make things right. We appreciate your patience and look forward to resolving this for you.

October 13, 2024

Did whatI needed price high every time I go in there no matter what I am charged at least $1000 this time my manager special oil change went from $99 and before I left I spent $1000 More

by debloom44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes Rodriguez
Report | Print
Oct 14, 2024 -

Vandergriff Hyundai responded

Thank you for your feedback and for the 5-star rating! We’re glad we could meet your service needs. We understand that pricing can sometimes be a concern, and we appreciate your loyalty. If you have any questions about the charges or if there's anything we can do to assist you further, please don’t hesitate to reach out. We look forward to seeing you again!

October 12, 2024

The overall experience was good I loved Andrew he did everything I asked for. Guy with the cowboy hat, well he is seasoned and went up against me ( who is seasoned and aware of his Con. End of story it More

by lorigirl4377
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Oct 14, 2024 -

Vandergriff Hyundai responded

Thank you for the fantastic review! We're so glad to hear that Andrew took great care of everything you asked for and provided a positive experience. As for the "seasoned" interaction with our team member, we're glad it all turned out well in the end! We appreciate your business and look forward to serving you again in the future. If you need anything, don't hesitate to reach out!

October 12, 2024

They are fantastic, customer service is their priority. Spot on. Best service in this town More

by cubpeg88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Report | Print
Oct 14, 2024 -

Vandergriff Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with us and that our customer service met your expectations. Your satisfaction is our top priority, and we appreciate your support. We look forward to seeing you again soon!

October 12, 2024

The staff were super friendly and caring. They were very responsive and able to explain the services. Special shout out to Nathaniel. He has a great attitude, even at 7AM in the morning when More

by Kassandra Bravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Report | Print
Oct 14, 2024 -

Vandergriff Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that our staff, especially Nathaniel, made your experience so positive. We strive to provide friendly and responsive service, even in the early morning! If you need anything else, feel free to reach out. Safe travels!

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