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Vandergriff Hyundai
Arlington, TX
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Victor has been my service advisor and he does Excellent job. He goes out of his way to help me and gives me Awesome advice on my car. If there was a higher number I would give it to him. job. He goes out of his way to help me and gives me Awesome advice on my car. If there was a higher number I would give it to him. More
The interviewer was excellent explaining the process of leasing our new car and showed me all the options available to ensure that would be satisfied with my choice. Thanks leasing our new car and showed me all the options available to ensure that would be satisfied with my choice. Thanks More
Every thing was done so fast and service was good the person who helped me was nice and helpful. I also got a free car wash which is so nice! person who helped me was nice and helpful. I also got a free car wash which is so nice! More
Everyone is always friendly, helpful, and services are completed in a timely manner. Would definitely recommend, bringing your vehicle here. completed in a timely manner. Would definitely recommend, bringing your vehicle here. More
Great communication by my service rep, Fabian Garcia, plus easy appointment setting and reminders. My service rep verified the repairs with me before leaving. Even with the CDK outage they were able to k plus easy appointment setting and reminders. My service rep verified the repairs with me before leaving. Even with the CDK outage they were able to keep track my RO and parts order. All repair were under warranty! This has been my best Vandergriff experience. My purchase and first service wasn’t so great. I’m glad I took one more opportunity to work with a different service advisor. I’ll definitely be going back to service my vehicle with Fabian! More
I went to the Arlington Vandergriff Hyundai dealership last week on Monday and test drove a Hyundai Palisade. I noticed a warning light on the dash for the headlight and informed my sales consultant and s last week on Monday and test drove a Hyundai Palisade. I noticed a warning light on the dash for the headlight and informed my sales consultant and she advised she noticed it too. I liked the vehicle and was ready to purchase the vehicle. The dealership attempted to charge me for the repairs they did on the vehicle and ultimately removed the charge. I was informed by the sales consultant that I would not leave the lot without the issue being fixed because it was a safety issue. I picked up the car two days later, Wednesday, and the warning light came back on Friday evening. I called the dealership on Saturday morning and spoke to my sales consultant, and she advised the issue would be resolved at no cost to me. When I took the vehicle yesterday, Monday, to get serviced I was quoted almost $4k for repairs. I am starting to believe the repair charges the dealership tried to pin on me were never completed because I had to replace the air filter myself and that was on the list they provided. I called Vandergriff Hyundai several times to speak to my sales consultant, a sales manager, and the GM and was told none were available and I called at different times throughout the day. More