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Vancouver Ford
Vancouver, WA
533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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533 Reviews of Vancouver Ford
September 27, 2022
This is the first rating I have ever done. Vancouver Ford sold me a car that was in an accident. Their collision shop fixed it and Vancouver Ford covered up the damage, they sold me the car Vancouver Ford sold me a car that was in an accident. Their collision shop fixed it and Vancouver Ford covered up the damage, they sold me the car saying it has never been wrecked. I had some issues with the car, so I followed up with the previous owner and she was appalled that they sold it without disclosing it was in a major accident. I met them to talk about this and they said these things just happen. I guess having no integrity or ethics is how Vancouver Ford operates. More
by michelle.rae.wright@gmail.com
Employees Worked With
Sells cars in accidents without disclosing the accident, Lee Mackenzie
September 27, 2022
Vancouver Ford sold my daughter a car that was in an major accident. Their collision shop fixed it and Vancouver Ford covered up the damage, they sold my daughter the car saying it has never been wreck major accident. Their collision shop fixed it and Vancouver Ford covered up the damage, they sold my daughter the car saying it has never been wrecked. I reached out to the previous owner and she was appalled that they sold it without disclosing it was in a major accident. My daughter met them to talk about this and they said these things just happen, so they sell cars without disclosing damage. If you are dumb enough to go to Vancouver Ford make sure you ask for a carfax. This is their way of selling damaged vehicles. I guess having no integrity or ethics is how Vancouver Ford operates. More
by michelle.rae.wright@gmail.com
Employees Worked With
Lee Mackenzie
September 21, 2022
Vancouver Hyundai is a very pleasing , low key, and yet first class dealership. I wasn't sure about some aspects of the new Santa Cruz. I had a 20 minute test drive that was the most thorough test drive I first class dealership. I wasn't sure about some aspects of the new Santa Cruz. I had a 20 minute test drive that was the most thorough test drive I have ever experienced. All my questions were answered and I bought the Santa Cruz. Peter, my sales agent, was very patient with me. I didn't think we would strike a deal but he assured me it would all work out and it did! More
by Kevin Fordney
Employees Worked With
PETER - Hyundai
September 19, 2022
Antonio Duran was an extremely helpful salesperson. His knowledge about the car and the car buying process was instrumental in my purchase of the car. His knowledge about the car and the car buying process was instrumental in my purchase of the car. More
by Hudsont86
Employees Worked With
Lee Mackenzie
September 14, 2022
The worst experience ever first off , we waited months for parts that never came , then we got our car fixed elsewhere, then when the parts finally came in they called and wanted the whole amount for part for parts that never came , then we got our car fixed elsewhere, then when the parts finally came in they called and wanted the whole amount for parts and labor that never happened, my advice is to take your business any where but ford, they garnished our bank account and also took everything out of our sons jr savings account, how’s it feel to take from a little kid … More
by Clwhin
Employees Worked With
Misti Williams, Lee Mackenzie
July 18, 2022
I have had an extremely poor experience with Vancouver Ford. First of all they said they could not get me into the service department for over 1 month to have my care looked at, for a part that should be Ford. First of all they said they could not get me into the service department for over 1 month to have my care looked at, for a part that should be covered by a defective transmission. Then the week of my appt they called and said they cannot get me in for another 6 weeks! I have been without a car for over 6 weeks now, and they wont even diagnose the problem. When I tried to talk to the service dept about my unhappiness with their service, they put me through to a voicemail where no one bothered to call back. When I tried calling back the lady told me, they had no problems with seeing me and no one was out of the shop that she was aware of and was very confused why I was even told they couldnt see me. I will be reporting this to BBB and to Ford's head office. More
by srvjv
Employees Worked With
Service Dept
June 07, 2022
Friendly, fast and efficient service. All our issues were resolved to our satisfaction and we were on our way in a very timely manner. All our issues were resolved to our satisfaction and we were on our way in a very timely manner. More
by lesvierra
Employees Worked With
McCarroll, Tim
