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Vancouver Ford
Vancouver, WA
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542 Reviews of Vancouver Ford
Their customer service is awful. (Salesperson seemed to not be involved in the mess) We tried to buy a car recently for our business. they listed a price then got us in there to driv (Salesperson seemed to not be involved in the mess) We tried to buy a car recently for our business. they listed a price then got us in there to drive it and THEN told us about an 8k mark up. Waste of time and we purchased from fleet in Salem for the price we should be paying. And then in the service dept when a mistake was made, it took going all the way to the GM to get help, and he was pretty rude and didn’t seem to care. I usually don’t give bad reviews but they were brutal. I have 4 trucks, and now a Bronco, and I will drive twice as far to service them and will never buy a car there. Sorry but they really need a customer service reboot. More
We went to other Ford dealerships and we weren’t impressed. We decided to give Vancouver Ford a shot and from the moment we stepped through the door, everything went perfect. We met Steve and he was impressed. We decided to give Vancouver Ford a shot and from the moment we stepped through the door, everything went perfect. We met Steve and he was the best. Very personable and knew everything when we asked the questions. Thanks Steve More
I was able to get an appointment scheduled quickly, which was nice. I felt heard by each of the employees, and my vehicle was well taken care of. Would recommend. was nice. I felt heard by each of the employees, and my vehicle was well taken care of. Would recommend. More
We came in from out of town with an emergency repair. We also decided to do all the necessary routine maintenance, and any other problems they found, an$ they found one. The service folks fit us in wit We also decided to do all the necessary routine maintenance, and any other problems they found, an$ they found one. The service folks fit us in without an appointment and completed Everything in two days! More
Vancouver Ford is a fantastic car dealership with a friendly and helpful staff. Their selection of vehicles is impressive, and they go above and beyond to ensure their customers have a positive experie friendly and helpful staff. Their selection of vehicles is impressive, and they go above and beyond to ensure their customers have a positive experience. I would highly recommend checking out Vancouver Ford for your next car purchase. More
My husband and I recently purchased our new truck at Ford Vancouver, the whole process was so much more pleasant than I had ever experienced. Our salesman was so helpful in showing us all our options. I coul Vancouver, the whole process was so much more pleasant than I had ever experienced. Our salesman was so helpful in showing us all our options. I couldn’t be more pleased. Thank you Steve More