Vancouver Ford

I feel like I am dealing with very knowledgeable courteous friendly folks who know what they are doing courteous friendly folks who know what they are doing More

Very knowledgeable, friendly, good advice, saved me money. I would recommend Vancouver Ford to others. money. I would recommend Vancouver Ford to others. More

Worked with us to get a day and time. We live in Eugene and were waiting for the car. Good to work with. Will return. We live in Eugene and were waiting for the car. Good to work with. Will return. More

Friendly and professional team to trust fixing my truck! Clean place and comfortable waiting room! Clean place and comfortable waiting room! More

After owning various makes of cars (Honda, Jaguar, Toyota) over 30 years I have never had a worse experience. I was told my Mach-E would be ready in one day. I never even heard from my service advisor Toyota) over 30 years I have never had a worse experience. I was told my Mach-E would be ready in one day. I never even heard from my service advisor until the next day. Then he informed me that the team only worked Monday - Thursday and a software update would take 2-3 days and could only begin the following week. I had to follow up myself and was informed that my windshield was broken and I would have to pay! It took conference calls including with the owner to get a new windshield ordered and installed. I was without a car for over 3 weeks. The experience was so poor that I am thinking of selling the car and purchasing a new make of electric vehicle. Buyer beware! Frankly I am surprised they invited my to provide a rating and review. More

They fixed an issue I didn’t know was bad in a timely manner. Excellent manner. Excellent More

I brought my car in to get a new headlight. I had them put both in while they were about it. I asked them about how long it would take and he said about an hour. They were just about right on I had them put both in while they were about it. I asked them about how long it would take and he said about an hour. They were just about right on the hour. They were very friendly and efficient. I didn't know that they had these services but now that I know, I will surely use them again. Thank you More

The dealership was clean and easily accessible. The meeting rooms were clean and roomy. Sierra, the sales representative was professional and knowledgeable as was Mr. Dang who handled the financial The meeting rooms were clean and roomy. Sierra, the sales representative was professional and knowledgeable as was Mr. Dang who handled the financial end of the sale. More

I bought the car there I will have it worked on there they do great work. they do great work. More

Left our Explorer for a recall repair. Without a wait, the pleasant shuttle driver took me home then picked me up in the afternoon. No charge for the work or the ride. Everyone was very co Without a wait, the pleasant shuttle driver took me home then picked me up in the afternoon. No charge for the work or the ride. Everyone was very cordial. More