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Vancouver Ford

Vancouver, WA

4.6
533 Reviews

6801 Northeast 40th Street

Vancouver, WA

98661

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533 Reviews of Vancouver Ford

February 14, 2023

We had an exceptional experience with Vancouver Hyundai. Everyone was extremely professional and kind. We were initially referred to Jim Joy, as my brother had previously purchased a Genesis GV80 from him. More

by gjbquist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
We actually worked with the Hyundai side of the dealership.
Feb 15, 2023 -

Vancouver Ford responded

Thank you so much for your feedback.

Feb 17, 2023 -

Vancouver Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

February 14, 2023

No pressure to buy, didn't try and sell me anything but what I wanted and very friendly. More

by lorionjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Duran, Lee Mackenzie
Feb 15, 2023 -

Vancouver Ford responded

Thank you for your feedback.

Feb 17, 2023 -

Vancouver Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

February 13, 2023

a great experience Sierra was awesome to deal with and Joel was very helpful and professional More

by jscerenscko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra, Lee Mackenzie
Feb 15, 2023 -

Vancouver Ford responded

Hi, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

Feb 15, 2023 -

jscerenscko responded

I have not received my email from the vehicle security or star guard system yet let me know when this may come

Feb 15, 2023 -

Vancouver Ford responded

Please email us with your contact information at mwilliams@vancouverautogroup.com and we will look into this for you. Thank you.

February 12, 2023

Vancouver Ford quick Lane is an excellent choice for oil changes, tire rotation. Staff members are very helpful and attentive to the service's they provide. We only take our Fords to Vancouver for service More

by stuartswick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
Feb 14, 2023 -

Vancouver Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

February 10, 2023

Tim at Vancouver is just awesome. From scheduling to following through on all that needs to be done. He's my "go to" and I know he is for others. More

by timlapsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 13, 2023 -

Vancouver Ford responded

Hello, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 07, 2023

Very happy with how this went. My sales person did a great job. Simple & easy. More

by PATTYWOLF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Lee Mackenzie
Feb 09, 2023 -

Vancouver Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

February 02, 2023

My appointment was honored and the oil change and recall work was done in a reasonable time. The waiting area was pleasant and comfortable. More

by sunshine061609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Williams, Lee Mackenzie
Feb 05, 2023 -

Vancouver Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2023

I had the best experience with both ford and Hyundai. The finance guys are amazing! Thank you for all your help. More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul,kaleel, Bayley , Lee Mackenzie
Feb 05, 2023 -

Vancouver Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2023

Very helpful in solving my issues. I wanted to get an oil change but why would I do that as Walmart is roughly half the cost? More

by E_thorsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Feb 03, 2023 -

Vancouver Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 27, 2023

Had two fobs reprogrammed but need to go back as one still needs some attention. But overall , they are very good to work with. More

by brabechomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Williams, Lee Mackenzie
Jan 30, 2023 -

Vancouver Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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