VanDevere Kia
Akron, OH
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565 Reviews of VanDevere Kia
I came to VanDevere Kia after being insulted and lied to by another local dealership which will remain unnamed (not a KIA dealership, not a VanDevere dealership). I stopped in at VanDevere Kia fifteen minut by another local dealership which will remain unnamed (not a KIA dealership, not a VanDevere dealership). I stopped in at VanDevere Kia fifteen minutes before closing time on a Tuesday-I just wanted to look at and sit inside a Kia Rio. I had no intention of buying a car that night due to the lack of time. Jeff Ross and Kyle Jones began answering my questions and telling me they would try to find me an automatic Kia Rio as they did not have one on the lot. They were not pushy and did not try to talk me into buying more car than I wanted. I wrote down a description of my needs in a Rio and they said they would call me the next morning by 10 am to let me know if they could find one. At one minute until 10 am the following day, Jeff called and said they found me a car!! They started the paperwork and I bought my car the next day. Jeff and Kyle worked as a team on the entire process. I got what I wanted for my trade-in, the transaction went smoothly, they were friendly, professional and fun. I have NEVER had fun buying a car before...it is usually very, very stressful. I highly recommend VanDevere Kia and would suggest asking for JEFF ROSS and/or KYLE JONES if you want a great sales person! I thought it was so great the way they helped each other and worked as a team, I started calling them Batman and Robin!! They certainly saved me from a BAD deal at the other dealership! THANKS KYLE and JEFF!! More
Very helpful, compassionate to you needs kind of guy. If you are looking for someone who cares about your best intrerest, Jeff Ross is your guy. Jeff did not stop nor come short on the help that he provided you are looking for someone who cares about your best intrerest, Jeff Ross is your guy. Jeff did not stop nor come short on the help that he provided for me in the purchas of my vehicle. To make a long story short, "Come see Jeff Ross if you want the job done right"! More
If more dealerships had salesmen like Jeff Ross, there would be a lot more new cars on the road! Jeff was awesome, friendly, courteous, and laid back. A great guy to deal with. I would return and ask for would be a lot more new cars on the road! Jeff was awesome, friendly, courteous, and laid back. A great guy to deal with. I would return and ask for him by name. More
Kyle was the first Salesman at VanDevere that I dealt with. I came in to look at what they had and had the intention of buying brand new in a few months. I was basically doing my research so when the tim with. I came in to look at what they had and had the intention of buying brand new in a few months. I was basically doing my research so when the time came, I knew the car, the dealership and the salesman. Eventually the time came that I wanted a slightly used and Kyle what the salesman I chose due to his unrivaled friendliness and overall knowledge and ability to answer my questions. He was not going to push me into a car when I told him, I was NOT going to buy. When I came in the second time he was in the middle of a deal and introduced me to Jeff Ross, who eventually made the sale of a BRAND new 2012 Kia Forte Koup. Kyle helped out throughout the process too. He made sure I was taken care of and that they did everything they could to get me into the car I wanted for a price I could afford. Thanks Kyle! :) More
Steve was very accomodating and worked very hard to get us what we wanted at a price that we were comfortable with, without the pressure and games that we had experienced from other car sales personel. Li us what we wanted at a price that we were comfortable with, without the pressure and games that we had experienced from other car sales personel. Likewise, Trisha was friendly and helpful, answering any questions we had along with any questions we didn't think to ask. More
Due to Jeff's informative sales presentation and friendly demeanor, my husband and I chose to purchase our 2012 Kia Sedona from Van Devere Kia. We visited 2 other local establishments but chose Van Devere h demeanor, my husband and I chose to purchase our 2012 Kia Sedona from Van Devere Kia. We visited 2 other local establishments but chose Van Devere hands down. They gave us a great deal and the whole process of car-buying, which can be so stressful at best, was pleasant and even fun and exciting. Jeff also gave many sodas and popcorn to my children! Visit Jeff, get a beautiful car, and enjoy the experience. You'll drive away happy! Suzanne Dulaney-Benson More
As soon as I walked into Vandevere Kia, they greeted me with open arms. Told them exactly what I was looking for including the car color. Very honest and worked hard to get me in the car of my dreams. D with open arms. Told them exactly what I was looking for including the car color. Very honest and worked hard to get me in the car of my dreams. Did not pressure me into a car that I did not want or could not afford. Always had a fear of car dealerships due to previous experience with sales people pressuring me. I will be coming back to Vandevere Kia in the future and already recommended this dealership to everyone. Get compliments every day in regards to this new car. Thank you soo much!! More
We drove an hour from the Alliance area to buy a 2011 Optima because our local Kia dealership has a bad reputation. Ron and DeWayne were extremely nice and willing to do whatever we needed. The finance d Optima because our local Kia dealership has a bad reputation. Ron and DeWayne were extremely nice and willing to do whatever we needed. The finance dept. could use some help because we completed our deal with our salesman but had to wait another three or four hours to sign the papers because they were so backed up. My wife had to leave for work and they were going to drive an hour to us so she could sign the papers. The whole time we were waiting those guys kept checking on us and getting drinks for my son and appologizing for the wait even though it was no fault of theirs and they had other customers. The finance lady I dealt with was also very nice they could just use a few more people at least on Satudays. I will definately be going back there first for my next vehicle purchase and will recommend everyone I know to go there. Incredible customer service. More
We came to VanDevere for the very first time. We had delt with Kia before in Medina. Our VanDevere experience was over the top. I posted interest on line with 4 dealers. Van D. got back quickly but wi delt with Kia before in Medina. Our VanDevere experience was over the top. I posted interest on line with 4 dealers. Van D. got back quickly but with no pressure. We made an appointment for the next day and Trisha was waiting with a big smile and very friendly. Again no pressure. She even told us of a couple used Souls that we might want to consider. We took a drive in a new one and she explained all the pros and cons of a used one. Again very honest and no pressure. When the one we looked at and were buying had a snafu, she went all over the lot and came back saying, "I've found your car!" And she had! She is a good listener and sincerely interested in what you want, your apprehensions, and your concern. And I think she really loves her job! Neat. We are the proud owners of a new bright red Kia Soul and could not be happier! We will be back! More
Kyle was a very good representative for your sales team. I am still in the process of negotiating prices for the vehicle I was interested in. I just don't like the sales games of needing to go to this pers I am still in the process of negotiating prices for the vehicle I was interested in. I just don't like the sales games of needing to go to this person and that and having to talk to 3 or 4 people to get the best deal. Kyle was very informational, answered all of my questions, and is the person I will deal with if I purchase this car, no one else. He will treat you right if you want to purchase a vehicle. More