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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,318 reviews
February 04, 2023
I would highly recommend getting your vehicle from here. Their home delivery was the best and hassle free. Sultan was our sales man and he went above and beyond with exceptional customer service. Their home delivery was the best and hassle free. Sultan was our sales man and he went above and beyond with exceptional customer service. More
by bobby.sanchez11
Verified CustomerEmployees Worked With
Sultán
February 03, 2023
The staff was very knowledgeable and helpful. They kept me informed of what was happening with my vehicle as it was being serviced. They kept me informed of what was happening with my vehicle as it was being serviced. More
by richardhickey323
Employees Worked With
February 02, 2023
Great customer service they made it fast and easy and returned my car quick as possible differently 10 out of 10. returned my car quick as possible differently 10 out of 10. More
by ARMR22196
Employees Worked With
February 02, 2023
A bit of a long wait time, even with an appointment, but great service and they washed my car!! but great service and they washed my car!! More
by Wharris617
Employees Worked With
February 02, 2023
Efficient service, nice customer service that follow up and updated with the process. Satisfied with. and updated with the process. Satisfied with. More
by meir.doron
Employees Worked With
February 02, 2023
A recall that should have only taken 2 1/2 hours took one month and five days. I had things stolen from my vehicle while in the service bay and little to no communication from the Service Center on the statu month and five days. I had things stolen from my vehicle while in the service bay and little to no communication from the Service Center on the status of my vehicle until I called or had to physically go there to get a status. I had to file a complaint with Chrysler directly in order to get any movement on getting my vehicle back. I was forced to pay for a loaner myself - $1,300 worth of a fee and that does not include the hotel that I had to pay for since I was visiting from out of state. The entire situation has been seriously mishandled and with the theft of personal items from my vehicle - I am sadly disappointed. Now I have to fight to get reimbursed for just the loaner vehicle - it is a nightmare. More
by Kimberly
Employees Worked With
The above person you have listed was not who I dealt with. The person that was my Service Tech was named Eddie
