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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,455 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,455 reviews
May 16, 2026
When I came for service the other day, I was greeted by a gentleman named Payman who was a service consultant was very helpful letting me know about certain services I needed on my car and also I had a repai gentleman named Payman who was a service consultant was very helpful letting me know about certain services I needed on my car and also I had a repair that was covered by my insurance, but he took care of everything called Mercury, explained the situation inspection guy came checked everything out and everything was fixed and repaired to my satisfactory I would really like to give a shout out to Payman Thank you again. I will be back. More
by luckymesasson
Verified CustomerEmployees Worked With
Mr. Payman in-service department
May 16, 2026
It was a great experience. Costumer service as usual very helpful and Jose Gudiel know about the recalls and he set an Uber for me. Costumer service as usual very helpful and Jose Gudiel know about the recalls and he set an Uber for me. More
by marcoarzac
Employees Worked With
Gudiel,jose
May 16, 2026
The staff was professional, friendly, and very helpful throughout the entire process. They made everything smooth and stress-free, answered all my questions patiently, and provided excellent customer serv throughout the entire process. They made everything smooth and stress-free, answered all my questions patiently, and provided excellent customer service from start to finish. I truly appreciate their honesty, efficiency, and welcoming attitude. More
by Pj
Employees Worked With
Benny
May 15, 2026
I had an amazing experience at Jeep from start to finish. After shopping around at multiple dealerships, this team gave me the best deal with no games, no pressure, and complete transparency. The staff wa After shopping around at multiple dealerships, this team gave me the best deal with no games, no pressure, and complete transparency. The staff was professional, patient and actually listened to what I needed. They worked hard to get the payment and terms where I needed them, and the entire process was smoother and faster than I expected. Huge thank you to [Name], [Name], and the finance team for taking care of me and making this one of the easiest car-buying experiences I’ve had. If you’re looking for honest peopleI had an amazing experience at Jeep from start to finish. After shopping around at multiple dealerships, this team gave me the best deal with no games, no pressure, and complete transparency. The staff was professional, patient, and actually listened to what I wanted instead of trying to upsell me into something else. They worked hard to get the payment and terms where I needed them, and the entire process was smoother and faster than I expected More
by adrinehbetcheri
May 13, 2026
Payman is the best! Super easy process and upfront and clear about costs. He knew the vehicle and offered intelligent solutions. Super easy process and upfront and clear about costs. He knew the vehicle and offered intelligent solutions. More
by archibeckq
May 07, 2026
Elisa uses fraudulent practices to get loans approved. She lies and has actively had two loans out for the same vehicle without the borrower’s approval, even after assuring she would put a stop to her dea She lies and has actively had two loans out for the same vehicle without the borrower’s approval, even after assuring she would put a stop to her dealership’s loan. Lies to your face and then ghosts you when two loans for the same car show up on your credit report. Stay away from this liar More
by peanutbutterscotch
Employees Worked With
May 05, 2026
This was a super easy process. They helped me out and made everything very quick and easy They helped me out and made everything very quick and easy More
by MADDSMILLER
Employees Worked With
