Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram
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Mike Asatryan

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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4.1
1,215 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

17 yrs, 3 mos

4.1

1,215 Reviews

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1215 Reviews of Mike Asatryan

May 29, 2024

Dealership Rating
Employee Rating

Mike the salesman was good and I really like the deal. I got much appreciated. More

by gevorgakopyan
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 29, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Congrats on your new ride! The Van Nuys Chrysler Dodge Jeep Ram team is happy to hear you had a five-star experience with MIke. We hope you enjoy the roads ahead!

May 28, 2024

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Excellent service and very timely and efficient. Thank you very much for your services. Nairy More

by nairy5
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Service Time
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Recommend Dealer
Yes
May 28, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of Van Nuys Chrysler Dodge Jeep Ram! We appreciate your feedback!

May 28, 2024

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Employee Rating

costumer service was great. agent went over all the information and I was satisfied. it was my first time and the experience was super! More

by marcoarzac
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Recommend Dealer
Yes
May 29, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that your first experience with us was a positive one! Thanks for sharing your feedback and choosing Van Nuys Chrysler Dodge Jeep Ram.

May 26, 2024

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Amazing service tremendous people very polite and they know what they’re doing they serviced my car on time with no problem truly amazing More

by gevorksimonyan
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Recommend Dealer
Yes
May 28, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided timely and exceptional service. We appreciate your support!

May 25, 2024

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Employee Rating

Place is ridiculous 2:20 hrs quick service oil change ! !!! Only went there because I paid for 5 oil changes a few years back . Plus not once did they ever ask to change the air filter and cabin filter in 4 More

by delgado18j
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 29, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I apologize for the long wait and lack of thorough service during your visits. We aim to provide efficient and comprehensive care, so it's disappointing to hear about your experience. Please reach out directly so we can address these concerns and improve our services moving forward. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

May 22, 2024

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Employee Rating

Is there a rating less than that. let me know. I have taken my car for service 4 times for soft top issue, every time, I waited for 2 weeks without a car. they ordered parts, but ne More

by Ramin
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Recommend Dealer
No

Other Employees Tagged: hector

May 29, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Ramin, I'm really sorry to read about your ongoing issue with the soft top of your vehicle. This is not reflective of the level of service we aim to provide and it's clear that we've fallen short in this instance. I'd like an opportunity to make things right for you - please reach out so we can discuss a resolution directly. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

May 21, 2024

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I Came in for an oil change and recalls. The work was done on time. More

by dkr55555
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 22, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing this feedback with the Van Nuys Chrysler Dodge Jeep Ram team! We appreciate your support.

May 11, 2024

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Employee Rating

Hector was great. always willing to help. Very knowledgeable. Very, very very very good communication. More

by VCOACH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector

May 13, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know Hector provided you with great service and communication at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience!

May 14, 2024

VCOACH responded

Hector was great. always willing to help. Very knowledgeable.

May 02, 2024

Dealership Rating
Employee Rating

BAD & FRUSTRATING - It's exceptionally inconvenient to have to wait a month or more to get an appointment to get your vehicle looked at. Then, it took them almost an additional week to take 1 hour to di More

by johnbobnes
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 03, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Johnbobnes, I'm really sorry to read about your experience. It's clear we've fallen short of our goal to provide excellent customer service and a seamless process for you. We understand the frustration that comes with unexpected costs and warranty confusion, so let's see what can be done here. Please reach out directly when it suits you best - we're eager to help rectify this situation as much as possible. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

May 01, 2024

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Employee Rating

The service was very friendly. The service was also very quick. I have no complaints. More

by sns0
Recommend Dealer
Yes
May 02, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We are so thankful for your business and your review! - The Van Nuys Chrysler Dodge Jeep Ram Team

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