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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,320 reviews
February 22, 2023
I was satisfied with the customer service I received on my visit, and over the phone at the time booking. Friendly and professional. my visit, and over the phone at the time booking. Friendly and professional. More
by DT
Verified CustomerEmployees Worked With
February 22, 2023
The employees were very helpful and didn’t make me feel rushed to pick that car I wanted. They drove us to two different lots to see the car variety they had. rushed to pick that car I wanted. They drove us to two different lots to see the car variety they had. More
by Kcastillo6798
February 21, 2023
The sales rep, Leo, is very nice and helpful. However, sales manager was aggressive and not professional during negotiation. At the end, we were able to work things out..so I guess that's the mos However, sales manager was aggressive and not professional during negotiation. At the end, we were able to work things out..so I guess that's the most important. More
by Ex_mink
Employees Worked With
Leo (10/10); sales manager (6/10); finance (6/10)
February 21, 2023
Would have given a 5 star, but my coupon was not used to deduct charges. Was not offered a inspection... Also, was not explained about future maintenance appointments. Overall, Benny was great to work wi deduct charges. Was not offered a inspection... Also, was not explained about future maintenance appointments. Overall, Benny was great to work with and comfortable to do business with. I just wish I could have used the coupon to deduct the cost! More
by lnelson7
Employees Worked With
Benny , Alex Klaumenzer
February 21, 2023
Mike, the sales person who help me was very knowledgeable about the vehicle. He took his time to explain every detail about it. I will highly recommend him to my friends and family who are interested in purc about the vehicle. He took his time to explain every detail about it. I will highly recommend him to my friends and family who are interested in purchasing a vehicle. He was very professional and friendly. More
by soldbyarmen
Employees Worked With
Mike Torossian
February 21, 2023
Horrible selling used cars worth issues and when you come to complain they say they'll take care of it and never fix the problem two cats bought there with problems none resolved to complain they say they'll take care of it and never fix the problem two cats bought there with problems none resolved More
by Ibanezmike3
Employees Worked With
Not listed
February 20, 2023
Very personable. Great service. They provided Uber service at no cost which was most helpful. Great service. They provided Uber service at no cost which was most helpful. More
by bbriggsjm
February 20, 2023
After having my car all day they didn’t complete to service and didn’t tell me either. I had to read the paper myself to find out. They said they couldn’t find my wheel lock but no one called me to see service and didn’t tell me either. I had to read the paper myself to find out. They said they couldn’t find my wheel lock but no one called me to see where it was. I was shocked my car was there from 9am - 6pm and no one called me. More
by ADRIAN.THOMPKINS87
Employees Worked With
Payman and Benny at the service department only 2 stars
