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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,333 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,333 reviews

February 06, 2025

My service advisor Payman really went above and beyond during my last service visit. He was able to lower my total cost so I could have all of the recommended services done at one time. I’m grateful to More

by toimgerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
Feb 06, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Payman provided exceptional service during your visit at Van Nuys Chrysler Dodge Jeep Ram. It's great knowing he could assist with all the recommended services. Thank you for sharing your experience!

February 04, 2025

I came in to check out a car I found on their website. The major damage wasn’t visible in any of the online photos, but I still really liked the car. My salesperson, Jason, assured me that the headrest wo More

by Paula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason
Feb 05, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Paula, I'm truly sorry to hear about your experience and the lack of follow-up after your purchase. This is not the level of service we strive for, and I apologize for any frustration caused. I'd like to personally assist you in resolving these issues as soon as possible. Please reach out when you have a moment so we can make things right. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

February 03, 2025

Armen is great. He understands client needs and does his best to solve problems efficiently. Unfortunately parts delays seem to slow everything. More

by brad.schenck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
Feb 03, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Brad, thank you for recognizing Armen's efforts at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your patience with the parts delays and are committed to resolving issues as swiftly as possible!

February 02, 2025

Héctor was amazing. I've been to a lot of dealers. No one like him! Made the whole processes easy! More

by martin_evil3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 03, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Martin, thanks for leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review! We'll be sure to pass your kudos along to Héctor.

February 02, 2025

Albert did awesome, knowing my concerns and handling the issues professionally Thank you Albert and all of the service team! More

by FADI37
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Albert and the service team at Van Nuys Chrysler Dodge Jeep Ram addressed your concerns so professionally. Thank you for sharing this positive feedback!

February 02, 2025

Tricked us into a so called “free”warrantee. Wasted a day haggeling and then this. Complained and they said they took it off, that way a lie. Horrible place to but a car. More

by jerrylax
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Loredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Jerrylax, I'm sorry to hear about your experience with the warranty and any miscommunication that occurred. We strive for transparency in our dealings, so this feedback is concerning. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

January 28, 2025

Great service, and fast. I took my vehicle in for oil change and tire rotation and was accommodated with an uber home and pick up. More

by arox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payam
Jan 28, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear you had a great experience with our service team at Van Nuys Chrysler Dodge Jeep Ram! Providing convenient and efficient service is what we strive for, so we're glad the Uber arrangement worked out well. Thank you for choosing us!

January 24, 2025

Payman was extremely knowledgeable and accommodating. He was very diligent and sensitive to my timeline to make sure I get the car back as soon as possible. Very helpful for transportation back and forth More

by Anghodsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman in Service
Jan 24, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Payman provided such knowledgeable and accommodating service at Van Nuys Chrysler Dodge Jeep Ram. Thank you for sharing your experience with us!

January 23, 2025

Very expensive & tedious process. I got ripped . They kept my car for 4 days to fix the problem . I Paid $1800.00 for labor only excluding the parts for job that would take less than More

by Joe@yasawa
Workmanship
Recommend Dealer
No
Employees Worked With
Vahe Gabriel yan
Jan 27, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's disappointing to hear about your experience with the repair process and pricing. We strive for transparency and efficiency, so it's concerning that we fell short in this instance. If you'd like to discuss this further or have any other questions, please feel free to reach out directly. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

January 21, 2025

Great dealer. Friendly and resposabily. Profesional. And priceses competitives with competitive personal, their cars clean More

by EMILIOBUENO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Muniz
Jan 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Emilio, thank you for the positive feedback! We're glad to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided a friendly and professional experience. Enjoy your new ride!

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