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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
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Vehicles
4.1
5,255 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,255 reviews

August 26, 2024

Car was not fixed completely need to call on Monday to schedule another appointment super disappointed. Benny’s customer service was outstanding, however. More

by ak47photography
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Sep 03, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We're sorry to hear about the issue with your car and will make sure it's addressed promptly at Van Nuys Chrysler Dodge Jeep Ram. It's great to know Benny provided outstanding customer service, and we appreciate your patience as we work to resolve this matter!

August 26, 2024

Hector at the service department was very helpful with the service my car needed. HE did an amazing job helping me out. More

by LOPEZCC71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
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Aug 26, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear Hector provided such helpful service at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience!

August 26, 2024

This place is amazing. I recommend this place to my family and friends. Love it More

by anitas41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onik Torosyan, Ara Kalaidjian
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Aug 27, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your kind words about Van Nuys Chrysler Dodge Jeep Ram! We appreciate your five-star review and recommendation. Until next time!

August 21, 2024

Awful dealership. Outrages prices on vehicles. Sales people who are rude about the extremely high prices on the vehicles. Service department is also extremely rude whe More

by swimdevil9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure the names of the people I worked with
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Sep 03, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience with our dealership. We strive for fair pricing and respectful service, so it's concerning to read this feedback. We'd like the opportunity to address these issues directly—please reach out at your convenience. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

August 20, 2024

The best service for clients and the service at the end is hi quality Thanks for the fast response and service More

by PILOT84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great feedback! We're glad to hear you received top-notch service at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your support and look forward to serving you again!

August 18, 2024

I was working with Benny service department. His is excellent in his work. I am happy with result. More

by POURANPOURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are so glad that you received five-star service from Benny at Van Nuys Chrysler Dodge Jeep Ram! Thanks for the five-star review.

August 16, 2024

I setup an appointment online and included what needed to be done. When I arrived I was told that the oil change will but done but for the rear camera repair I would have to leave the car for 3 days which I More

by ararmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
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Sep 03, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Ararmen, I'm sorry to hear about your recent experience. We strive for efficient service and it's clear we missed the mark this time. If you're open to discussing further, please reach out so we can make things right. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

Sep 03, 2024 -

ararmen responded

Hi MIke: We can discuss further, Peter

August 15, 2024

Un servicio muy bueno y no me tardaron nada en entregar el jeep solo esperando que me llegue la parte del cinturón de seguridad ya qué me dijieron que lo tenian que ordenar pero quede muy contenta con el s More

by noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Gracias por compartir su experiencia positiva! Nos alegra saber que el servicio en Van Nuys Chrysler Dodge Jeep Ram fue rápido y satisfactorio. Estamos trabajando para entregarle la parte del cinturón de seguridad lo antes posible.

August 15, 2024

Service Advisor Benny M. is very knowledgeable and helpful. Really appreciate the great care provided for my gas and diesel trucks. More

by morris4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny - 5 Stars- *****
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Aug 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Morris, we're glad to hear Benny provided excellent service for your trucks at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the positive feedback!

August 15, 2024

The customer rep was very knowledgeable and courteous. Helped us in timely manner without any hesitation. More

by meryk66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Meryk66, we're glad to hear our team at Van Nuys Chrysler Dodge Jeep Ram provided knowledgeable and courteous service. Thanks for the positive feedback!

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