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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.1
5,321 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,321 reviews

March 18, 2023

Everything was beautiful and handled appropriately and professionally big shout out to everyone for making my dream car reality More

by blakefoster45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osscar
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Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

March 18, 2023

I really love my new car. It is exactly what I wanted and needed, gas efficient. More

by AKHIRAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raffy
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Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

March 18, 2023

Great service from this team. I will be back very soon! Thank you so much More

by NIADHYACINTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

March 18, 2023

Great service from all involved easy quick and done right the first time thank you for that More

by PRWFLEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

March 18, 2023

Amazing service, super quick and painless. Thank you Armen for being so helpful. See you on the next one More

by zarehploozian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
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Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Armen. Drive safely, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

March 18, 2023

Everyone were nice and helpful, we got a good deal and we are happy with our purchase More

by aleeameri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about the Russell Westbrook Chrysler Dodge Jeep RAM team and hope to see you again down the road. Safe travels!

March 18, 2023

Customer service sucks the servir e department are very disrespectful and they have bad attitude and they don’t like to do their job the sales department sucks they just want to sale you what they want not More

by jorgeborrero1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Matt Eatezadi
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Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to see that you were not satisfied with your experience. I appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

Mar 21, 2023 -

jorgeborrero1031 responded

Yes that’s fine

March 18, 2023

Bought a car they only gave me one key and they refuse to give me another one. Ridiculous they said that they only give one key that’s bull. Unbelievable that a dealership like your would do something li More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al sales manager. He refuse to give me second key horrible service
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Mar 18, 2023 -

Tony responded

Very bad customer service.

Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Tony, I am sorry to read this feedback. We strive to deliver a straightforward and accommodating purchase experience for our guests, and we never intend to inconvenience them. I would appreciate another chance to speak with you to see what more I can do to assist with your situation. If you are willing, please contact me directly. Thank you, Raed Malaeb - General Manager - raedm@russellwestbrookcdjr.com - (818) 787-0800

Mar 21, 2023 -

Tony responded

Just please mail me my extra key. Was that so much to ask to get 2 keys when u buy a car that has 22miles.

March 18, 2023

Leo and Santos were very helpful and we came to a deal quickly. Transaction was completed quickly and very courteously. They were great! More

by Katykat2c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo and Santos
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Mar 19, 2023 -

Katykat2c responded

I am very pleased with my interaction with Leo and Santos and all who worked on getting me the deal I needed quickly. They were All Great!!

Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that Leo and Santos delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

March 18, 2023

Shat shnorhakalutyun amen inchi hamar hatkapes Armenin , es urax em vor hamagorcakcum em dzer het . More

by SARGISGRIGORYAN2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review of Russell Westbrook Chrysler Dodge Jeep RAM!

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