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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,321 reviews
March 19, 2023
I purchased my car in January 2023 but the second key hadn’t been programmed yet at the time of purchase so I only received one car key. I called to set up an appointment to come and I eventually had to hadn’t been programmed yet at the time of purchase so I only received one car key. I called to set up an appointment to come and I eventually had to come in twice to have it programmed and both times I left without my second key. I was told it had been ordered so they would call me to come in in a few days. Well a few days turned into almost a month and no one called. I had to follow up Myself to schedule another appointment to come in to have my key programmed. It was an inconvenience Botha times due to my work schedule and missing hours of pay and the lack of follow up was disappointing. The shouldn’t have been sold to me without a second key already programmed to the car. More
by Rcocolo79
Verified Customer
March 19, 2023
GREAT SERVICE, KNOWLEDGEABLE AND FAST SERVICE. Very attentive personnel. Will definetly be back in the future Very attentive personnel. Will definetly be back in the future More
by aguilas123
Employees Worked With
March 19, 2023
Multiple delays and lack of active communication about that was frustrating. Phone would ring and ring when calling. Seemed short staffed in every department. that was frustrating. Phone would ring and ring when calling. Seemed short staffed in every department. More
by mattalex
Employees Worked With
Alex Klaumenzer
March 19, 2023
The initial person I spoke with was a bit aggressive and impatient. When I arrived for may appt that they pushed, they weren't even in that day. Fortunately, Zaman was there to pick up where the last staff impatient. When I arrived for may appt that they pushed, they weren't even in that day. Fortunately, Zaman was there to pick up where the last staff member left off. Zaman was patient, informative and enthusiastic. More
by J.harmon1991
Employees Worked With
Zaman, Matt Eatezadi, Rayan Saab
March 19, 2023
They were all generous people and they helped me get the car I really wanted and I appreciate them for all they did to help me get approved for the car I have now with no credit, I would give this dealershi car I really wanted and I appreciate them for all they did to help me get approved for the car I have now with no credit, I would give this dealership a 10/10. More
by michaela.armendariz123
Employees Worked With
March 19, 2023
I am very grateful to have all the work in dealerships thanks so much everyone . thanks so much everyone . More
by p.dorraji
Employees Worked With
Other Employees :
Juan Del Rio, Jonathan Schwartz, Raed Malaeb, Alex Klaumenzer, Rayan Saab, Walid Benterki
March 19, 2023
Very unorganized, lost my paperwork multiple times and couldn’t find my car. Took them nearly 30 mins to find it and another 20 to get it out because they lost the keys to the car that was parked in front couldn’t find my car. Took them nearly 30 mins to find it and another 20 to get it out because they lost the keys to the car that was parked in front of mine. More
by moe flaih
Employees Worked With
March 19, 2023
It was great service I’m very happy with the service and would likely go there again. Thank you! would likely go there again. Thank you! More
by josephabajian33
Employees Worked With
March 19, 2023
Great customer service. That tell you with details what you Service you need next time That tell you with details what you Service you need next time More
by Edgar
Employees Worked With
