Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,321 reviews
Verified Customer
March 22, 2023
Great customer service , friendly at the desk. My truck was done around the estimate time I will gladly come back anytime. My truck was done around the estimate time I will gladly come back anytime. More
by alejandrog_alcaraz
Employees Worked With
March 22, 2023
Great service as always, payman replay help and make it easy to come in and out easy to come in and out More
by Ronen
Employees Worked With
March 22, 2023
I was recently in for an oil change and my service was made very quick and efficient. My advisor Roger called me to let me know my car was ready. made very quick and efficient. My advisor Roger called me to let me know my car was ready. More
by JOELJUAREZ39
Employees Worked With
Roger
March 22, 2023
Brought my Jeep in for an estimate. I was quoted a charge of under $300 to look at the vehicle. I then received a breakdown of the work they said I needed on my vehicle. Almost $10,000 I was quoted a charge of under $300 to look at the vehicle. I then received a breakdown of the work they said I needed on my vehicle. Almost $10,000 for minor problems. We only have a tad over 50,000 miles. I declined the service as the quote was outrageous. When my husband went to pick up our car the service advisor told him that we were getting charged for each warning light diagnostics. Almost $600 just to look at two problems. I was charged double of what was authorized by me. The service advisor was rude to my husband with a tough luck attitude. I took my vehicle to another mechanic the next day that gave me a free quote. He described to me in depth on the work needed and gave me a quote. The work I decided to have done was almost $4000 less than the dealership quote. I am very unsatisfied with my experience at the Jeep dealership. To top it off I was contacted twice by them asking if they could buy my in-high-demand vehicle. I feel they were charging me outrageous service prices to push me into trading in my vehicle. Not happening; I love my car! More
by skysunnyshine
Employees Worked With
Armen Babudzhyan I give 0 stars
March 22, 2023
Very nice and very quick response. I was expecting to be ready in 3 weeks, but it was way earlier. I was expecting to be ready in 3 weeks, but it was way earlier. More
by vahramsanosyan
Employees Worked With
March 21, 2023
They can never fix your car when it has a recall. They will say they will call you, but they will never do. They will say they will call you, but they will never do. More
by SARAH91406
Employees Worked With
