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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,255 reviews
September 13, 2024
Car came in for a standard 20k checkup. I dropped the car off at 8am and received a call back around 1pm notifying me my car was ready to be picked up. They even gave my car a carwash which I dropped the car off at 8am and received a call back around 1pm notifying me my car was ready to be picked up. They even gave my car a carwash which was greatly appreciated! Taking off a star though because the service person was trying to get me to buy some add-ons/replacement parts for my vehicle which sounded too early for my car to be needing them (brake fluid change, full engine cleanout) and when I checked the car's manual, the minimum recommendation for when these should've been done was 30k miles. So it was not appreciated that I was being recommended services my car clearly did not need and I will be much more careful about any future services I'm being recommended. Or I will simply come to the dealership for the standard checkup and go to a trusted mechanic for higher level items who will only give me those tune-ups when I truly need them. More
by mmacguid
Verified CustomerEmployees Worked With
September 11, 2024
Fast prompt and friendly service. From the moment I arrived to the time I left had nothing but great service all the way around. From the moment I arrived to the time I left had nothing but great service all the way around. More
by a_vassaux
Employees Worked With
September 09, 2024
I especially recommend my wonderfully Service Advisor, Albert Maishi, for immediately attending to my concerns and for ensuring that my Grand Cherokee received comprehensive care for its 90K service.. Albert Maishi, for immediately attending to my concerns and for ensuring that my Grand Cherokee received comprehensive care for its 90K service.. More
by HORMASJI
Employees Worked With
Albert Maishi
September 09, 2024
I appreciate the Uber service they provide to and from dealership, very convenient and helpful to costumer dealership, very convenient and helpful to costumer More
by andrewponce87
Employees Worked With
September 07, 2024
Went in for a recall, clutch change. Should of taken one to two days took almost two weeks. They did there job but no record timing Should of taken one to two days took almost two weeks. They did there job but no record timing More
by GUSCROW
Employees Worked With
Can't remember who I spoke with in service department, desk all the way to left
September 07, 2024
Great service, very professional. Solved the problem and gave excellent service. In general Just Very satisfied Solved the problem and gave excellent service. In general Just Very satisfied More
by tevrip
Employees Worked With
September 06, 2024
Great and speedy service. Great staff. Would for sure go back again for anything Jeep related. Great staff. Would for sure go back again for anything Jeep related. More
by gillianfischer
Employees Worked With
September 02, 2024
The best. So fast. So nice. Great team! Will absolutely come back to this dealership. So fast. So nice. Great team! Will absolutely come back to this dealership. More
by gillianfischer
Employees Worked With
August 28, 2024
Excellent customer service Albert was very helpful the process was fast and simple great experience process was fast and simple great experience More
by SAKXACH
