Van Nuys Chrysler Dodge Jeep Ram

Great sales team, great deals Overall a great experience. Josh Rios helped me out choosing the car I wanted and was eager to explain to me the specs on the vehicle and compare it t Overall a great experience. Josh Rios helped me out choosing the car I wanted and was eager to explain to me the specs on the vehicle and compare it to others. He was quick to let us test drive and truly feel the power of the car. He had a great positive attitude and was extremely welcoming and a great host. The finance personnel that helped us with the contracts, insurance, and additional warranties was very good at explaining the different warranties and packages Mopar offers. He was very easy going and was very leveled with us. He told it how it was, what he recommended, and even helped us stay within our budget. Overall a great experience, great deals if you’re financing the cars, and great staff. Will definitely be recommending and returning once my lease is over. More

2019 Jeep Cherokee Limited X Less to do with the dealership and more to do with Julio. The man was amazing. Patient, knowledgable, and most importantly easy to deal with. Buying a Less to do with the dealership and more to do with Julio. The man was amazing. Patient, knowledgable, and most importantly easy to deal with. Buying a new car is never an easy thing and can certainly be stressful, however it was a pleasure dealing with him. Julio made the whole process painless and I couldn't be happier with my purchase! More

Best customer service In the world I’ve never experienced any other dealership And their staff being as Pleasant And as caring As this dealership . Extremely polite And resp I’ve never experienced any other dealership And their staff being as Pleasant And as caring As this dealership . Extremely polite And respectful when you take your vehicle for service. More

Awesome people here! First of all, thank you Robert and Joshua. These two guys was helping me out to make my and my wife's decision. Joshua was really friendly and gave First of all, thank you Robert and Joshua. These two guys was helping me out to make my and my wife's decision. Joshua was really friendly and gave me lot of information. Also, Robert came to us to make right decision. Thank you guys!! More

Totally satisfied My service advisor Fabian was great. Excellent customer service and he also informed me on what services my vehicle needed. I was totally satisfied wi My service advisor Fabian was great. Excellent customer service and he also informed me on what services my vehicle needed. I was totally satisfied with the service I received. Thank you Fabian. More

Quick and easy I worked with Josh, and Andres. Josh was easy going, cool, and helpful. They found the car i was looking for and I left with a awesome Challenger Scat I worked with Josh, and Andres. Josh was easy going, cool, and helpful. They found the car i was looking for and I left with a awesome Challenger Scat Pack! The finance department was low stress and helpful! Just change the lobby house music please! Thanks guys!! More

They are great The service I received was really good they were really nice. I plan on getting a new car from this location. They were very friendly. The service I received was really good they were really nice. I plan on getting a new car from this location. They were very friendly. More

In a pinch and Oscar came through! Just hours away from a long road trip when my check engine light came one. Not only did Oscar make the time to check things out on a busy day and wit Just hours away from a long road trip when my check engine light came one. Not only did Oscar make the time to check things out on a busy day and without an appointment, he made sure that I was informed each step of the way and I was on the road in no time. BEST service hands down! More

Service is unacceptable I brought my Jeep for a routine inspection and oils change. I was informed that the service would take approximately 1 1/2 to 2 hours to complete. The I brought my Jeep for a routine inspection and oils change. I was informed that the service would take approximately 1 1/2 to 2 hours to complete. The service advisor never called me and I called 3 times before speaking to anyone. The advisor who finally answered the phone could not tell me if my car was ready and insisted that “my” service advisor would need to call me back. About a half an hour later I received a call that my car was ready for pick up. When I arrived, after checking out, I waited another 20 minutes for my car. When I got home, I saw that the tire rotation was not performed because they were unable to find my wheel locks. The advisor usually asks for wheel locks upon arrival, which he did not, and he never called to request them after I left. Advisor also did not inform me that the tire rotation was not performed when I picked up my vehicle. Instead I was quoted an astronomical amount of money to replace a part. Now that my car is no longer under warranty, I will return to a trusted mechanic who cares about customer service. More

Pleased Very pleased with the service provided to me from the start Hector was very polite and professional and helpful un like other dealerships ive experien Very pleased with the service provided to me from the start Hector was very polite and professional and helpful un like other dealerships ive experienced. Keep up the good work 👍🏻 More