Van Nuys Chrysler Dodge Jeep Ram

Standard level of service They accommodated me before my appointment and provided a loaner car through Budget. The paperwork was not provided to Budget so I had to wait. Also, They accommodated me before my appointment and provided a loaner car through Budget. The paperwork was not provided to Budget so I had to wait. Also, I was properly notified when my car was ready. Otherwise it was good service and friendly. They’re super busy. More

recall Service was fast and very good plus Jeep got an uber to give me a ride home while I was waiting. so far everytime I have has service it's been great! Service was fast and very good plus Jeep got an uber to give me a ride home while I was waiting. so far everytime I have has service it's been great! More

comprehensive work and helpful staff I have service coupons from the dealership that sold me my jeep and which is now closed (Canoga Park). The service rep knew all about them and there w I have service coupons from the dealership that sold me my jeep and which is now closed (Canoga Park). The service rep knew all about them and there was no trouble or issues in honoring them. The bill was clear about the work done. The service rep took the time to keep me informed of progress while working. I was grateful for the cold water and though the waiting area was noisy I was able to read on a comfortable chair. More

Best staff and fast service. Very easy and efficient. Alex Baptiste helped me greatly, took in my car for a quick interior fix, had it done in 25 mins. BEST!!!!! Very easy and efficient. Alex Baptiste helped me greatly, took in my car for a quick interior fix, had it done in 25 mins. BEST!!!!! More

Amazing Dealership From the first time I visited the website till driving the car off the lot, the service was friendly, fast, everyone I dealt with was knowledgeable, From the first time I visited the website till driving the car off the lot, the service was friendly, fast, everyone I dealt with was knowledgeable, Thank you Paul I appreciate all you did. I'm more then thrilled with my car and happy I went with the Grand Cherokee. More

Quick service at 7am! Bennie was very helpful and efficient. I was offered water from another service member. The staff is very kind. The service was quick and I got a car Bennie was very helpful and efficient. I was offered water from another service member. The staff is very kind. The service was quick and I got a car wash! More

Above and beyond Oscar listened to my issues and resolved everything on the first run. I literally was prepared to have my Jeep there for a week as i had tried to hav Oscar listened to my issues and resolved everything on the first run. I literally was prepared to have my Jeep there for a week as i had tried to have these issues resolved at another dealer but after 3 days they only did the oil change! I took my vehicle to Oscar & dropped it off on a Sunday with zero expectations accept for some hope that it would eventually get resolved. I was astounded when he called Tuesday morning and told me that all issues (axle replacement, catalytic converter & TPS) were resolved! I came to pick up my Jeep & found it was washed and ready to go. This will be my go to dealer going forward. More

Great service Good customer service, very friendly, very helpful answering my questions, Good quality of work, very persisten. I was very pleased doing business her Good customer service, very friendly, very helpful answering my questions, Good quality of work, very persisten. I was very pleased doing business here at Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys. More

Quick and Professional Zack handled my service quickly, thoroughly and professionally. I brought my vehicle in at 7am for a 9:30am appointment. He jumped right in and proces Zack handled my service quickly, thoroughly and professionally. I brought my vehicle in at 7am for a 9:30am appointment. He jumped right in and processed the service order, ensuring my service was done as soon as possible. More