Van Nuys Chrysler Dodge Jeep Ram

Oscar in the service dept.. is fabulous! Oscar was friendly, helpful, professional, honest and ultimately compassionate. My car needed so many repairs it made more sense for me to buy a new Oscar was friendly, helpful, professional, honest and ultimately compassionate. My car needed so many repairs it made more sense for me to buy a new one. I own my own business and need my car. Since my car had 2 recalls (in addition to other problems) Oscar gave me the use of a rental car which saved my day. He made the whole awful bad car news experience better. Thank you Oscar! More

Easy process One of my favorites dealerships. They were friendly and straight forward. Put us is the Jeep we wanted and didn’t have to spend the whole day waiting One of my favorites dealerships. They were friendly and straight forward. Put us is the Jeep we wanted and didn’t have to spend the whole day waiting like other dealerships More

Very Good Great deals on cars and very reasonable management! At first the car I wanted was sold while I was there but the manager gave me a great deal on a bet Great deals on cars and very reasonable management! At first the car I wanted was sold while I was there but the manager gave me a great deal on a better package. Scat Pack FTW More

I'm so happy with my new pacifica S 2019 Thank you to Jorge chavez the sales person he was so helpful and patient with us and help us to find the vans we were looking, Thank you to Jorge chavez the sales person he was so helpful and patient with us and help us to find the vans we were looking, More

Bed customer service It’s take forever to close the deal the team is an-professional with all the respect After I took the truck i need to come back to install the sid It’s take forever to close the deal the team is an-professional with all the respect After I took the truck i need to come back to install the side back and cover and bed liner I call around 18 times every time I call they tell me different things after I spoke to Robert on Sunday things start to move on Just to let you guys know after 2 days when I buy the truck I came over there and bring my Frind to buy the same truck and he buy it Please let me know what is the next step 3108000861 Ami ben More

Great Service N/a Great service with Cesar from sales and great customer service with Nibial the manger, would come back to the dealer to buy another car N/a Great service with Cesar from sales and great customer service with Nibial the manger, would come back to the dealer to buy another car More

Best car The customer service in this dealership was excellent and I got the car that I wanted with the good deal that I was looking for. The customer service in this dealership was excellent and I got the car that I wanted with the good deal that I was looking for. More

Great service Eddie Gabrielyan took very good care of me when I came in. He made the experience quick and easy. Not to mention that the crew in the back did a great Eddie Gabrielyan took very good care of me when I came in. He made the experience quick and easy. Not to mention that the crew in the back did a great job with my car. More

Below Avg Everytime I have an appointment it is a minimum of a 30 minute wait. It defeats the purpose of the appointment. Additionally, the staff is generally Everytime I have an appointment it is a minimum of a 30 minute wait. It defeats the purpose of the appointment. Additionally, the staff is generally ok at best. It feels like they do just enough not to get a complaint, but wwould never go above or beyond to wow a client. A couple of times they couldn't figure out well documented problems with my vehicle so I took it elsewhere. More

Excellent customer service I gave this dealership 5 stars because don't matter what your credit situation is they will work some numbers to make a affordable payment on the car I gave this dealership 5 stars because don't matter what your credit situation is they will work some numbers to make a affordable payment on the car that you and your family needs. More