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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,305 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,305 reviews

February 02, 2025

Héctor was amazing. I've been to a lot of dealers. No one like him! Made the whole processes easy! More

by martin_evil3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 03, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Martin, thanks for leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review! We'll be sure to pass your kudos along to Héctor.

February 02, 2025

Albert did awesome, knowing my concerns and handling the issues professionally Thank you Albert and all of the service team! More

by FADI37
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Albert and the service team at Van Nuys Chrysler Dodge Jeep Ram addressed your concerns so professionally. Thank you for sharing this positive feedback!

February 02, 2025

Tricked us into a so called “free”warrantee. Wasted a day haggeling and then this. Complained and they said they took it off, that way a lie. Horrible place to but a car. More

by jerrylax
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Loredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Jerrylax, I'm sorry to hear about your experience with the warranty and any miscommunication that occurred. We strive for transparency in our dealings, so this feedback is concerning. Please reach out to us directly so we can address your concerns and work towards a resolution. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

January 28, 2025

Great service, and fast. I took my vehicle in for oil change and tire rotation and was accommodated with an uber home and pick up. More

by arox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payam
Jan 28, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear you had a great experience with our service team at Van Nuys Chrysler Dodge Jeep Ram! Providing convenient and efficient service is what we strive for, so we're glad the Uber arrangement worked out well. Thank you for choosing us!

January 24, 2025

Payman was extremely knowledgeable and accommodating. He was very diligent and sensitive to my timeline to make sure I get the car back as soon as possible. Very helpful for transportation back and forth More

by Anghodsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman in Service
Jan 24, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Payman provided such knowledgeable and accommodating service at Van Nuys Chrysler Dodge Jeep Ram. Thank you for sharing your experience with us!

January 23, 2025

Very expensive & tedious process. I got ripped . They kept my car for 4 days to fix the problem . I Paid $1800.00 for labor only excluding the parts for job that would take less than More

by Joe@yasawa
Workmanship
Recommend Dealer
No
Employees Worked With
Vahe Gabriel yan
Jan 27, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's disappointing to hear about your experience with the repair process and pricing. We strive for transparency and efficiency, so it's concerning that we fell short in this instance. If you'd like to discuss this further or have any other questions, please feel free to reach out directly. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

January 21, 2025

Great dealer. Friendly and resposabily. Profesional. And priceses competitives with competitive personal, their cars clean More

by EMILIOBUENO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Muniz
Jan 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Emilio, thank you for the positive feedback! We're glad to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided a friendly and professional experience. Enjoy your new ride!

January 10, 2025

Payman is the BEST! !!........ always returnes calls!!! Exeptional!... even after hours, if I leave a message I know he will call back. Thank you! More

by RITADR17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman
Jan 10, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Payman provided exceptional service at Van Nuys Chrysler Dodge Jeep Ram! It's great knowing he goes above and beyond, even after hours. Thank you for sharing your experience with us!

January 02, 2025

Amazing work by Payman and the entire service team. Highly recommend. Will definitely come back again for service. More

by ABASIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman
Jan 02, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the high praise! We're delighted to hear that Payman and our service team at Van Nuys Chrysler Dodge Jeep Ram impressed you. We look forward to welcoming you back for future services!

December 30, 2024

I dropped of my car without a service appointment and thought it would be harder to get my car serviced in timely fashion but upon arrival Roger promptly greeted me and serviced my vehicle the same day a More

by Lucylor589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Dec 31, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Roger and the team at Van Nuys Chrysler Dodge Jeep Ram were able to assist you promptly. Thank you for sharing your positive experience!