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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,283 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,283 reviews

December 23, 2024

The dealership is very straightforward, responsive, and easy to work with regarding issues with my vehicle. More

by yaylayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen, service advisor
Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that you found the team at Van Nuys Chrysler Dodge Jeep Ram straightforward and responsive. Thank you for sharing your positive experience with us!

December 22, 2024

Great experience with Van Nuys CDJR service department. Had three trucks in for service this week and all went Great. Thank you Benny Markita. More

by morris4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Marikta
Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Morris, we're delighted to hear that Benny and the Van Nuys Chrysler Dodge Jeep Ram service team provided you with a great experience! Thank you for trusting us with your trucks.

December 22, 2024

If you want a good service talk you Albert. He really cares about your concern of your vehicle. More

by Esna G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Esna, thank you so much for leaving Van Nuys Chrysler Dodge Jeep Ram a 4-star review. It really means a lot to hear you are happy with our service and Albert was caring.

December 21, 2024

Kept my car for a week, did not diagnose it correctly. Returned it to me and now it doesn’t run.. Never fixed the issue I brought it in for which is why it no longer runs. More

by MHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know because there was no communication
Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sincerely sorry to hear about your experience with the service on your car. It sounds like we missed the mark in diagnosing and resolving the issue, which is certainly not what we strive for. We would appreciate an opportunity to make this right for you, so please reach out at your earliest convenience. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

December 16, 2024

Payman took amazing care of me and my vehicle, he made the process quick and easy and kept it very professional. More

by isidropismo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
Dec 16, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Payman provided you with such excellent service at Van Nuys Chrysler Dodge Jeep Ram. It's great to know the process was quick and professional for you!

December 15, 2024

Brought my 2018 JL wrangler to be fixed-it had stranded me for 4 hours would not go into drive/reverse or neutral even w engine running. Dealership initially hooked up to it and said it had many codes, 2 w More

by samescobar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's concerning to hear about your experience with the service on your Wrangler. We strive for thorough diagnostics and repairs, so I apologize if we fell short in resolving the issue. If you have any further concerns or questions, please feel free to reach out directly so we can assist you better. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

December 09, 2024

Roger, the Service Advisor who always looks after me and my vehicle, is very helpful and professional. More

by patricklander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Patrick, we're delighted to hear that Roger has been taking great care of you and your vehicle at Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience!

December 09, 2024

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times al More

by Prestige_710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Makerian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mena Mansour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Schwartz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's concerning to hear about your experience, and I apologize for any frustration caused by the delay in payment and issues with your trade-in. We strive for transparency and integrity, so this feedback is taken seriously. I'm glad Erick was able to assist you; however, I'd like to address these concerns further if you're willing. Please feel free to reach out at your convenience. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

December 06, 2024

Mike is remarkable. And I so appreciate his support. The van doesn't always move smoothly through your service process. However. There was supposed to be a tire rotation More

by 1davidgriffin
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

David, thank you for your feedback. We're glad to hear Mike provided remarkable support at Van Nuys Chrysler Dodge Jeep Ram. We apologize for the oversight with the tire rotation and will address this with our team to ensure a smoother service process in the future. Please feel free to reach out if there's anything else we can do!

December 03, 2024

Honest conversation, determination of finding the jeep i wanted, professional sales ,and great financing deals Differently will recommend and purchase again Analia and AMIR IS AMAZING HIGHLY IMPRESSED More

by Joey k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Analia and AMIR
Dec 04, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Joey, we're delighted to hear that Analia and Amir provided you with an impressive experience at Van Nuys Chrysler Dodge Jeep Ram. Thank you for your recommendation and support!