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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,321 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,321 reviews

February 13, 2022

Please with Payman, the only thing I was disappointed in was how long it took to retrieve my car after service. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 13, 2022

Explain to the service department exactly what I needed done they told me they had no problem handling it. Only to find out that they didn’t wanna do it and told me to pick my car up that same day More

by Troydiamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Head of service
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 13, 2022

Customer service is outstanding, patient, not pushy, friendly and makes you feel welcomed and not feel forced to purchase right away. More

by emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frances, Rayan
Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 13, 2022

I was provided Great friendly service. Very easy process start to finish. Great guys to work with! More

by adamyansokrat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Finance rep
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 13, 2022

Excellent customer service but the job taking too long I think 3 1/2 hours to do oil change too much time More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 13, 2022

The first team was not good but the second team were more professional. The wait was a bit long but because the staff were nice it was ok. Thanks More

by Mojymehdy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Hassan,
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 13, 2022

AMAZING!!!! My dealer, Rafael, had so much knowledge and really made it his mission to get me the best deal. He worked with me and was so honest. He made my first car buying experience a breeze and the fina More

by daiscontreras5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael?
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

February 12, 2022

Best dealer ever they have everything you need and there services is the best dealer More

by asaturitservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 12, 2022

My entire buying process from start to finish was AWESOME! Ara in Sales & Jordan in Finance were a dream team. More

by RSCHLEMMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ara, Jordan
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 12, 2022

Ed he was very nice and call me right away with the tru k problem and called me back right away also when the repair was done. More

by Rezahojati373
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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